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Colombo & Hurd

Business Development Performance Coach

Posted a day ago
5-10 years experience
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AI Summary

The Business Development Performance Coach will identify performance gaps and deliver targeted coaching to the Client Liaison team to improve conversion rates. They will act as a strategic partner to Coordinators to align coaching priorities and drive consistent business development outcomes.

About Colombo & Hurd, PL 

Colombo & Hurd, PL is a nationally recognized immigration law firm dedicated to representing professionals, investors, businesses, and families from across Latin America and around the world. Since our founding in 2006, we have grown to a global team of over 500 professionals, including more than 35 U.S.-based immigration attorneys. 

Named the Top Immigration Law Firm in Central Florida by the Orlando Business Journal, we take pride in our mission to provide exceptional legal representation while advancing the cause of immigrants. Our commitment to excellence, innovation, and integrity defines who we are. 


Position Overview 

At Colombo & Hurd, we believe exceptional business development performance comes from more than meeting targets. It comes from understanding client needs, building trust, and delivering consistent, high-quality consultation experiences. 


We are looking for a Business Development Performance Coach to strengthen the performance of our Client Liaison (CL) team. Working closely with CLs and Coordinators (Team Leaders), you'll
identify performance gaps, analyze key metrics, and turn insights into measurable improvements through targeted coaching and practice.

You'll also serve as a strategic partner to Coordinators, collaborating with them to align coaching priorities, address team challenges, and drive consistent performance improvement.
 


This is a hands-on role for someone who combines consultative sales expertise with analytical skills, emotional intelligence, and a genuine passion for developing people. 

Our goal is to build a high-performing business development team that delivers meaningful client conversations, stronger conversion rates, and exceptional experiences for prospective clients navigating important immigration decisions. 


What You’ll Lead 


Performance Diagnosis & Individual Coaching 

Review consultations and performance data to identify skill gaps and development opportunities. Deliver focused on one-on-one coaching, role-play, and practical feedback to help CLs strengthen their approach and apply effective behaviors consistently. 


Conversion & Performance Improvement 

Monitor conversion rates and key performance indicators to understand what's driving results. Prioritize coaching where it can have the greatest impact on conversion, consistency, and overall business outcomes. 


People Development & Accountability 

Create a positive, motivating coaching environment that balances encouragement with clear expectations. Help CLs build confidence, resilience, and accountability through constructive feedback, deliberate practice, and consistent follow-up. 


Collaboration & Continuous Improvement 

Act as a strategic partner to Coordinators, Business Development leaders, and relevant enablement teams to reinforce consultation standards and align coaching priorities. Collaborate with Coordinators to identify team-level performance gaps, address recurring challenges, and implement strategies that support individual growth and overall team results.
Recommend improvements and reinforce effective client communication and approved processes. 


Who We're Looking For 


We're looking for a proactive, results-oriented professional who understands what drives business development success and genuinely enjoys helping others grow. You combine strong consultative sales judgment with analytical thinking and emotional intelligence to build trust while holding people accountable. You thrive in a fast-paced, KPI-driven environment and take pride in helping others reach their potential. 


  • 5+ years of experience in consultative sales, business development, sales coaching, training, frontline leadership, or a related role. 
  • Demonstrated ability to improve individual or team performance through observation, coaching, feedback, and accountability. 
  • Strong understanding of performance KPIs, conversion metrics, and the factors that influence business outcomes. 
  • Excellent communication and interpersonal skills, with the emotional intelligence to adapt your approach and balance empathy with accountability. 
  • Genuine passion for developing others, with strong organizational skills and the ability to manage a high-volume coaching schedule. 
  • Fluency in English and Portuguese; Spanish fluency is a strong plus. 
  • Experience in insurance, financial services, legal or professional services, or other relationship-driven environments is preferred. 
  • Familiarity with Salesforce, Power BI, call-scoring tools, or AI-based coaching tools is an advantage. 

Why Join Us? 

You'll join a global team with an established consultation framework, supportive leadership, and a commitment to continuous improvement. This is an opportunity to shape how our business development team grows, improve conversion outcomes, and help individuals and families pursue their immigration goals. 


The role is fully remote and offers the opportunity to make a measurable business impact while supporting Colombo & Hurd's mission to advance the cause of immigrants.

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