Partner with clients to analyze business challenges and implement technology solutions including reporting, automation, and process improvements. Manage the deployment of business applications and provide ongoing training and support to ensure successful technology adoption.
Business Applications Consultant
Full Time | Remote | Syscon, Inc.
Are you someone who understands how businesses use technology to solve problems, improve workflows, and make better decisions?
Syscon, Inc. is looking for a Business Applications Consultant who can help clients better understand their data, improve reporting and workflows, and get more value from the technology they use. Many of our clients are construction companies, so experience supporting construction businesses is highly valuable.
This is a client facing consulting role focused on reporting, automation, business applications, process improvement, and emerging technology. AI is becoming an increasingly important part of how we serve clients, so we are looking for someone who is curious, learns quickly, and can turn new tools into practical business value.
Founded in 1986, Syscon provides technology solutions and IT support services. We foster a culture where our employees, clients, and company grow and succeed together.
HOW WE WORK
We are a we. No ego, no drama, no "not my job." Every person on this team owns their piece and shows up for everyone else's.
We ask for help when we need it. We take feedback and use it. We take ownership when something does not go as planned, learn from it, and make sure the same mistake does not keep happening.
We are proactive about learning. We do not wait for someone else to tell us everything we need to know. We research, ask questions, test ideas, and keep building our knowledge.
We treat every task, even the mundane ones, as a chance to take away a client's pain. That's not a value we hang on the wall. It's just how we operate.
If that sounds like the kind of team where you do your best work, we want to hear from you.
WHAT YOU'LL DO
Partner directly with clients to understand business challenges and improve processes, reporting, workflows, and technology adoption
Build Power BI dashboards and reporting solutions that help clients better understand their business
Create workflow automations using Microsoft Power Platform tools
Identify practical opportunities to use AI enabled tools and automation to improve client operations
Deploy reports and business solutions within Sage 100 Contractor and Acumatica
Support Syscon's custom built business applications
Train and support end users through implementations and ongoing consulting
Translate business needs into clear reporting, workflow, and application requirements
Troubleshoot application, reporting, workflow, and data related issues
Collaborate with developers, consultants, and other Syscon team members to deliver complete business solutions
Document client requirements, workflows, procedures, and recommendations
Manage multiple client priorities while providing clear communication, follow through, and timely resolution
Continuously build your knowledge and share what you learn with clients and the Syscon team
WHAT YOU BRING
Required
At least three years of experience supporting business applications, ERP systems, reporting, business intelligence, automation, or technology consulting
Hands on experience with Microsoft Power BI
Experience with Microsoft Power Automate or comparable workflow automation tools
Working knowledge of SQL and SQL Server
Strong Microsoft Excel skills
Experience working directly with business users or clients to understand business needs, data, reporting, or workflow challenges
Experience training or supporting end users on business applications, reporting, workflows, or technology tools
Ability to translate business needs into practical reporting, workflow, or technology improvements
Ability to independently research, test, and apply new tools and technology
Comfort working through ambiguity, asking good questions, and moving work forward without needing every step defined
Strong problem solving and analytical skills
Strong communication, organization, follow through, and client service skills
Ability to manage multiple priorities and take ownership of commitments
Curiosity about AI and emerging technology, along with a willingness to continually build your knowledge
Authorization to work in the United States without current or future sponsorship
Bachelor's degree in Information Systems, Computer Science, Business, Accounting, MIS, or a related field preferred, or an equivalent combination of education and relevant experience
A Strong Plus
Recent experience supporting specialty contractors, service contractors, general contractors, or other construction businesses
MSP or technology consulting experience
Microsoft Power Apps
SharePoint
Microsoft Copilot or other AI enabled business tools
Sage 100 Contractor
Acumatica
ERP reporting and workflow solutions
Experience working with APIs, integrations, or data connections
ABOUT THE PLATFORMS
This role works heavily with Microsoft business tools, reporting, workflow automation, ERP systems, and emerging AI enabled solutions. Power BI and Power Automate are important tools in this role, with Power Apps, SharePoint, SQL Server, Microsoft Copilot, Sage 100 Contractor, and Acumatica also part of the environment.
We do not expect deep expertise in every platform. We do expect a solid technology foundation, experience applying technology to real business needs, and the ability to learn new applications quickly.
WHAT SUCCESS LOOKS LIKE A successful Business Applications Consultant at Syscon does more than build reports. You understand what the client is trying to accomplish, dig into the data, ask good questions, and help turn information into something useful.
You identify practical ways clients can improve workflows, reporting, automation, and technology adoption
You explore and test emerging technologies, including AI enabled tools, and recognize where they can provide meaningful value
You communicate technology in practical business language
You follow through on commitments and keep clients informed
You learn from mistakes, accept feedback, and apply what you learn
Clients trust your guidance because you understand both the technology and the business problem they are trying to solve
WHY SYSCON
Competitive salary commensurate with experience, with details shared during the interview process
Fully remote work with a consistent Monday through Friday schedule
Unlimited PTO
Medical, dental, and vision coverage
SIMPLE IRA with company match
Dedicated support from IT, Business Applications, and scheduling teams so you can stay focused on client work
A collaborative, low drama team committed to knowledge sharing and continuous learning
The opportunity to work across different businesses, technologies, and client challenges
Room to influence how we use new technology and continue building the Business Applications practice
READY?
Submit your application and complete the application questionnaire.
Please be prepared to share examples of business problems you have personally helped solve using reporting, automation, ERP systems, business applications, or other technology.
Selected candidates will be contacted for a conversation about their background and experience.
Syscon also operates as a Managed Services Provider and IT consulting firm, so you will work alongside a broader team across IT, Business Applications, and client support.
To help protect applicants from recruiting scams, Syscon does not make job offers without an interview process and will not request banking information, credit card information, payment, or money transfers as part of the application or interview process.
Please, no phone calls regarding this position.
Syscon, Inc. is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
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