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This role coordinates administrative and operational support across regulatory divisions to ensure compliance with state laws and compacts. Responsibilities include managing licensing operations, maintaining regulatory databases, and serving as a liaison for internal and external stakeholders.
DEPARTMENT OF GAMINGThe Arizona Department of Gaming (ADG) regulates tribal gaming, event wagering, fantasy sports, horse racing and pari-mutuel/simulcast wagering, and unarmed combat sports; investigates illegal off-reservation activities; and provides and supports prevention, education, and treatment programs for people and families affected by problem gambling through its Division of Problem Gambling (DPG). |
| Job Location: |
| Posting Details: |
| Job Summary: |
The Administrative Officer 2 (BMMA Regulatory Multi-Program Specialist) coordinates and supports operations across all sections of the Regulatory Divisions, ensuring efficient and compliant regulatory processes. This role performs complex regulatory work to assess applicant compliance with state laws, Tribal/State Compacts, and Event Wagering and Fantasy Sports regulations in support of licensure activities. The position also maintains critical regulatory databases and ensures the Division consistently adheres to all applicable statutes, regulations, procedures, and regulatory requirements.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
| Job Duties: |
• Coordinates administrative, operational, and program support functions for the Regulatory Deputy Director/Racing Director and Assistant Director/Boxing & MMA Executive Director, serving as the liaison for internal and external stakeholders on complex and confidential matters, including administrative hearings and operational improvements.
• Travels to Boxing and MMA events throughout the state to support weigh-ins, live events, administer licensing, maintain control of records, and serve as the official scorekeeper. Prepares Commission meeting materials, coordinates conference calls, and supports leadership with travel, payroll, and reimbursement processing. May assume higher-level duties to ensure continuity of Commission operations.
• Conducts end-to-end licensing operations across Boxing & MMA, horse racing, and gaming, including application intake, renewals, fingerprint processing, and statewide license issuance, while ensuring regulatory compliance and timely stakeholder response.
• Performs integrated financial and data management by reconciling licensing fees, balancing daily transactions, processing deposits and tax levies, and maintaining accurate records across departmental databases, while supporting Racing Breeders Awards and County Fair race meet administration.
• Provides Gaming licensure support by processing applications, fingerprints, investigative documents, billing, and record maintenance, while ensuring fingerprint quality and compliance with Department of Public Safety requirements for criminal history checks.
• Serves as a regulatory liaison across divisions and external jurisdictions, facilitating communication, responding to information requests, and ensuring compliance with statutes, compacts, and regulations while monitoring regulatory changes and supporting operational standards development.
• Other duties as assigned as related to the position (typically 5% - 10%)
| Knowledge, Skills & Abilities (KSAs): |
Knowledge of:
• Google, Microsoft Word and Excel.
• Government procurement activities
• Arizona State statutes and rules.
• Contract administration, and grants.
• Database entry and cash handling
• Effective
Skill in:
• Verbal and written communication.
• Effective Professional telephone etiquette.
• Customer service.
• Completing assignments in a timely manner.
Ability to:
• Maintain confidential files and records
• Work in a stressful environment
• Establish and maintain effective work relationships.
| Selective Preference(s): |
N/A
| Pre-Employment Requirements: |
● Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
| Benefits: |
The Arizona Department of Gaming offers a comprehensive benefits package to include:
○ Sick leave
○ Vacation with 10 paid holidays per year
○ Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
○ Affordable medical and dental, insurance
○ Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
○ Life insurance and long-term disability insurance
○ Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
| Retirement: |
To help you build a financially secure future, positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.
| Contact Us: |
If you have any questions, please feel free to contact Human Resources at humanresources@azgaming.gov for assistance.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format, by contacting Linn Carrasco at (623) 955-9061 or lcarrasco@azgaming.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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