The role involves managing inbound patient communications, scheduling appointments, and verifying insurance eligibility in both English and Spanish. Additionally, the receptionist will handle medical records, coordinate with clinical staff, and perform general administrative data entry tasks.
We're Hiring: Bilingual Medical Receptionist/Admin (Behavioral Health)
Position: Bilingual Medical Receptionist/Admin (English & Spanish)
Industry: Behavioral Health
Remote
Are you a bilingual healthcare professional with excellent communication and administrative skills? We're looking for a reliable and compassionate Bilingual Medical Receptionist/Admin to support a growing Behavioral Health practice.
Responsibilities
- Answer inbound calls and assist patients in both English and Spanish
- Schedule and confirm patient appointments
- Verify insurance eligibility and update patient demographics
- Manage referrals, faxes, and medical records
- Respond to patient inquiries professionally and professionally
- Coordinate with providers and clinical staff
- Perform general administrative and data entry tasks
- Maintain patient confidentiality and HIPAA compliance
Compensation
- $6.00/hour for the first 90 days
- $7.00/hour after 90 days
Payment Details
- Payment Cycle: Biweekly
- Payment Method: PayPal or Payoneer (must have a fully verified account)
Requirements
- Fluent in English and Spanish (spoken and written)
- Previous experience as a Medical Receptionist, Medical Virtual Assistant, or Healthcare Administrative Assistant is preferred
- Excellent phone etiquette and customer service skills
- Strong organizational and multitasking abilities
- Familiarity with EHR/EMR systems is an advantage
- Must be amenable to using Time Doctor and a HIPAA-compliant virtual desktop
Computer Requirements
- Intel Core i5 (8th Gen or newer) / AMD Ryzen 5 (or equivalent)
- Minimum 8 GB RAM (16 GB recommended)
- At least 256 GB SSD
- Windows 10/11 Pro or macOS 12+
- HD webcam and noise-canceling headset
Internet Requirements
- Minimum 50 Mbps download / 20 Mbps upload
- 100 Mbps or higher recommended
- Stable fiber internet connection with low latency
- Backup internet connection (mobile hotspot or secondary ISP) preferred
How to Apply
Send your application to talentsearch2@vitalvirtuals.com
OR
Apply online at www.vitalvirtuals.com
We look forward to welcoming dedicated bilingual professionals to our growing team!