AI Summary

Manage and support cloud infrastructure primarily on AWS while assisting in multi-cloud transformation initiatives involving Azure and Oracle Cloud. Perform operational support including incident management, system patching, and the maintenance of containerized applications.
Job Description – Cloud Engineer (AWS Focus)
Job Summary
We are seeking a motivated Cloud Engineer with 5 years of experience and strong hands-on expertise in AWS. The ideal candidate should have basic exposure to Azure and Oracle Cloud, along with a willingness to continuously upskill and contribute to multi-cloud transformation initiatives.
The candidate should possess strong communication skills, a foundational understanding of information security practices, and the flexibility to work in US-based time zone (8 AM EST to 4 PM EST) to support global operations.

Key Responsibilities
  • Manage, monitor, and support cloud infrastructure primarily on AWS.
  • Assist in cloud transformation, migration, and modernization initiatives involving Azure and Oracle Cloud.
  • Implement and follow basic information security best practices, including access control, data protection and compliance support.
  • Managing well architected approach and security advisories of respective cloud providers such as AWS, MS Azure and Oracle.
  • Deploy and maintain cloud services including compute, storage, networking, and security configurations.
  • Perform day-to-day operational support activities such as incident management, service requests, and root cause analysis (RCA).
  • Support and troubleshoot Windows Server environments, including patching and performance tuning.
  • Configure, maintain, and troubleshoot IIS for web application hosting.
  • Manage and troubleshoot DNS, Active Directory, and identity/access-related issues.
  • Provide support for MS SQL Server (basic setup, backup/restore, performance monitoring, connectivity issues).
  • Perform database-related tasks including troubleshooting, access management, monitoring, and backup coordination.
  • Build, run, and troubleshoot Docker containers and support containerized applications.
  • Administer and troubleshoot Linux systems (services, logs, permissions, networking basics).
  • Develop and maintain automation scripts using Shell and PowerShell.
  • Perform application and infrastructure troubleshooting using logs, monitoring tools, and metrics.
  • Implement and follow basic information security best practices, including access control, data protection, and compliance support.
  • Maintain clear documentation for system configurations, SOPs, and troubleshooting procedures.
  • Collaborate effectively with cross-functional teams including Development, QA, and Security teams.
  • Provide support during US shift hours as required.

Required Skills
  • 5 years of experience as a Cloud or Infrastructure Engineer (or similar role).
  • Experience in working in international organizations and exposure to supporting international customers.
  • Strong hands-on experience with AWS core services: EC2, S3, VPC, IAM, RDS, Lambda, Route 53, Load Balancers, Auto Scaling, CloudWatch, CloudTrail, etc.
  • Basic knowledge or exposure to Azure and Oracle Cloud.
  • Experience with Windows Server, IIS, DNS, and Active Directory.
  • Working knowledge of MS SQL Server and database fundamentals (backup/restore, user roles, connectivity).
  • Basic Linux administration skills.
  • Familiarity with Docker/container environments.
  • Strong scripting skills using Shell and PowerShell.
  • Strong troubleshooting and problem-solving skills.
  • Good communication skills (verbal and written) with the ability to work collaboratively in a team environment.
  • Basic understanding of information security principles, including access management, patching, and secure configurations.
  • Willingness and flexibility to work in US time zones.

Good to Have (Optional / Plus)
  • Exposure to Infrastructure-as-Code tools such as Terraform or CloudFormation.
  • Familiarity with CI/CD tools (Azure DevOps, Jenkins, GitHub Actions, etc.).
  • Experience with monitoring and logging tools (CloudWatch, Grafana, ELK, Splunk, etc.).
  • Understanding of networking fundamentals (VPC/VNet, subnets, routing, NAT, load balancers, VPN).
  • Any cloud certification (AWS preferred; Azure or Oracle Cloud is a plus).
  • Knowledge of ITIL processes or experience working in production support environments.
  • Knowledge on security tooling (Firewalls, endpoint protection & monitoring) and security framework such as ISO27001/SOC2/NIST CSF.
What We Offer
  • Be part of a fast-growing organization actively integrating AI into its products, processes, and future vision.
  • Exposure to working with a Microsoft gold partner organization with the latest technologies.
  • People first organization culture
  • Company Paid Group Mediclaim Insurance for employees, spouse and up to 2 Kids of INR 400,000 per annum
  • Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
  • Company Paid & Manager approved Career Advancement Opportunities
  • Best-in-the-Industry referral policy.
  • 29 Paid leaves throughout the year
  • Company-paid Maternity leaves for female employees

About the Company

We are a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting, procurement, and fundraising teams can do their best work.

PairSoft’s aspires to be the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica and Sage ERPs.

At PairSoft, we are passionate about innovation, transparency, diversity, and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn, grow, and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth!

PairSoft is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please email us at: careers@pairsoft.com.

To read our Candidate Data Privacy Notice - including GDPR - click here.

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