AU RTO Administration Support Officer (WFH) | ZR_1221_JOB

This is a remote position.

• At PeoplePartners, work feels different — in the best way. We’re a Great Place to Work certified company that puts people at the center of everything we do. From day one, you’re part of a culture that values trust, flexibility, and genuine connection.
  
• We partner with global businesses, giving you exposure to international clients while building a career that actually grows with you. Whether it’s sharpening your skills, exploring new paths, or simply doing meaningful work with a supportive team — this is where it happens.
  
• If you’re looking for a workplace that’s modern, people-first, and built for real growth, you’ll feel right at home here.
  

• Think of this role as the quiet force that keeps everything running smoothly.
  
• As an AU RTO Administration Support Officer, you’re the engine behind the student journey — from first enrolment to ongoing progress. You’ll balance precision with people skills, handling data, systems, and enquiries with equal confidence.
  
• It’s part organization, part communication, and part making sure nothing ever falls through the cracks. If you enjoy bringing structure to busy environments and turning details into dependable outcomes, this role will feel like second nature.
  

• Support student admissions and onboarding processes.
  
• Maintain accurate, up-to-date, and audit-ready student records.
  
• Handle inbound calls and email enquiries professionally.
  
• Prepare reports and maintain administrative documentation.
  
• Perform high-volume data entry with accuracy.
  
• Follow established processes and internal guidelines.
  

Requirements

• Minimum 2 years of experience in administrative or support roles in the education sector.
  
• Experience handling customer enquiries via phone and email.
  
• Experience using CRM systems, databases, or administrative platforms.
  
• Strong attention to detail and organizational skills.
  
• Ability to work independently in a remote setup.
  
• Clear and professional communication skills.
  

• Experience in education or Australian RTO environment.
  
• Exposure to process-driven or compliance-focused workplaces.
  

This isn’t just another admin role — it’s a chance to build a career in a company that genuinely invests in you. At PeoplePartners, you’ll enjoy:

• A 100% work-from-home setup that supports work-life balance.
  
• Opportunities for career growth and global exposure.
  
• A people-first culture that values consistency, reliability, and trust.
  
• Ongoing learning and development opportunities.
  
• Fun and engaging team activities and events.
  
• A supportive environment where your accuracy and effort are recognized.
  

If you’re someone who takes pride in doing things right, stays organized without being asked, and enjoys helping others — this is a role where you’ll truly thrive. Apply now and be part of something better.

• Work Setup: 100% Work From Home.
  
• Schedule: Monday to Friday.
  
• Hours: Day-shift (AWST).
  
• Employment Type: Full-time.
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.