Associate Project Manager

Associate Project Manager, 9383-1

Paradigm is seeking an Associate Project Manager (APM) to oversee the administration of Remediation and/or Class Action projects.  The APM works for the Project Manager who is the primary face of operations to our clients.  Internally, the APM may coordinate with sales representatives, data analysts, software engineers, contact center supervisors, disbursement specialists, claims analysts, and other personnel.

Job Responsibilities:

• Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review. Ensure that projects are within scope and manage client communication when necessary.
  
  
• Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently.
  
  
• Continually monitor, evaluate, and guide project staff to meet project deliverable deadlines, within budget and at the highest quality standards.
  
  
• Look for way to improve Epiq processes and procedures to deliver services more profitably to our clients while enhancing efficiency with our internal partners.
  

• In partnership with our Training Team, develop training curriculum and facilitate training classes as needed.
  
• Work with stakeholders in operational departments to enhance service quality standards to meet and/or exceed client expectations.  This position is responsible for fostering a team environment and building cooperation between client services team members, Epiq company team members, and sales to provide the highest quality service standards, reach revenue targets, and obtain efficiency/profit goals.
  
  

Approved Hub Locations:

Requirements

Qualifications and Characteristics:

• Project management experience is required.  Professional PMP certification through the Project Management Institute (PMI) is preferred.
  
• Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, and a keen attention to detail are all required.
  
• A Bachelor’s degree in management or other relevant industry experience is preferred. 
  
• A Juris Doctorate (JD) or Masters of Business Administration (MBA) or similar advanced degree is preferred.
  
• Prior banking or financial service industry experience will be strongly preferred. 
  
• Outstanding communication skills are required.  Successful candidates will possess a strong ability to communicate effectively with clients and internal operations groups.
  

Benefits