Associate Product Content Specialist
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AI Summary
Description
Keeper is hiring an Associate Product Content Specialist to join our Product team. This is an exciting opportunity for a creative and detail-oriented content professional to help bring Keeper’s products and features to life through engaging video and multimedia content. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help create compelling content that showcases the value of our products to customers around the world.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Role
The Associate Product Content Specialist will report to the Product Manager, Content and support the creation of video and multimedia assets that communicate Keeper’s product value to customers, prospects and internal stakeholders. This role will play a key part in producing content for new features, new products, demos, tutorials and product education initiatives, while collaborating closely with Product, Design, Marketing and Communications teams. The ideal candidate is a strong communicator, highly organized and eager to grow in a fast-paced environment focused on technical storytelling and visual content creation. AI serves as a foundational pillar for operational excellence at Keeper Security. We anticipate that every team member will leverage authorized AI technologies with diligence and skill to optimize their individual output, elevate work standards, and maximize their professional contributions.
Responsibilities
- Support the creation of product-focused video content, including feature walkthroughs, product demos, launch content and educational videos
- Assist in producing content that explains new features and products in a clear, engaging and user-friendly way
- Help maintain and expand product education content, including video series such as Keeper 101
- Partner with Product, Design, Marketing and Communications teams to develop multimedia content aligned with business and brand goals
- Coordinate with the design team on animation, motion graphics and visual assets to support video production
- Assist with script writing, storyboarding and content planning for video and multimedia projects
- Help manage content production timelines, feedback rounds and asset organization across multiple projects
- Edit and refine video content to ensure consistency, clarity and quality
- Support updates to existing product content as features and messaging evolve
- Contribute to other product content initiatives and special projects as assigned
- Leverage approved AI tools and other technology resources to improve efficiency, productivity and quality of work, in accordance with company policies and security standards
Requirements
- 2+ years of experience in content production, video production, multimedia content, product marketing or a related field
- Experience creating video or multimedia content in a professional setting, with the ability to share a portfolio or work samples
- Exposure to SaaS, B2B technology or cybersecurity environments; experience working in IAM industry is a plus
- Creative mindset with the ability to translate technical concepts into clear and engaging content for consumers and IT professionals alike
- Ability to collaborate and communicate effectively with cross-functional teams, stakeholders, and leadership
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Detail-oriented with a focus on quality, consistency and accuracy
- Results-driven, detail-oriented self-starter who strives for excellence
- Bachelor’s degree in marketing, communications, journalism, media production, film, design or a related field preferred
Preferred
- Experience with script writing for video or product content
- Familiarity with Camtasia or similar video editing software
- Experience supporting animation, motion graphics or visual storytelling projects
- Interest in product education, customer enablement and technical storytelling
Benefits
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal
E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Non-Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
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