Associate IT Systems Administrator Intern - 2027

Company Description

The RRS Group, and its affiliated entities (collectively, “RRS”) have provided real estate development and related services to investment-grade clients for decades. Our expertise encompasses site acquisition, architectural design, and development management for commercial office and industrial properties.

Through an integrated service model, RRS delivers comprehensive enterprise solutions that address every phase of the building lifecycle. In addition to technical excellence, we offer strategic consulting in marketing, financial planning, and facility management ensuring that every project achieves its highest potential in performance, value, and sustainability.

Commitment to Community

For over two decades, RRS has maintained a strong commitment to the communities we serve. This commitment is further advanced through the RRS Making Lives Better Foundation, which provides meaningful support and resources to individuals and families in need. The Foundation reflects our belief that corporate success carries a responsibility to contribute positively to society and to improve the quality of life in the regions where we operate.

Our Core Values

Integrity | doing the right thing when no one is watching and acting with uncompromising honesty. We believe in maintaining lasting relationships based on honesty, consistency and the highest ethical standards. This creates credibility in our personal and professional relationships.

Caring | showing concern, empathy and compassion for others, ourselves, and our environment. Our care shows itself in our commitment to “safety first” in all we do. We encourage each other to be the best and hold each other accountable. We help those in need, contribute to the communities in which we work and develop creative ways to be responsible with our resources.

Integration | working unselfishly toward common goals across disciplines, teams, departments and regions. Our collective contributions are greater than our skills. We will be transparent and understand each other’s expertise to provide the most value when delivering our services to one another and our clients.

Innovation | developing new ideas and applying the solutions that differentiate us in valuable ways. We are not comfortable with the status quo. We remain accountable for continuous improvements in our results because we do not consider innovation an end in itself. We maintain an environment where we foster new ideas and encourage changes that help us improve.

                    If you share these core values, we have the right opportunity for you

Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. 

Job Description

RRS Group & Co. is seeking a motivated and technically curious IT Systems Administrator Intern to support our Information Technology team across endpoint management, identity and access management, networking, hardware administration, and IT operations. This internship provides hands-on exposure to enterprise IT systems while working alongside experienced Systems Administrators on day-to-day operations and technology projects.

Key Responsibilities

• Assist with device imaging, configuration, provisioning, and deployment for new-hire onboarding using MDM platforms such as Jamf, Microsoft Intune, or Kandji.
• Support user onboarding and offboarding activities, including account provisioning, access changes, and deprovisioning through identity platforms such as Google Workspace, Okta, or Microsoft Entra ID.
• Troubleshoot Level 1 and Level 2 connectivity issues, including Wi-Fi, VPN, DNS, DHCP, and basic VLAN-related issues, escalating complex incidents to Systems Administrators as appropriate.
• Assist with hardware and IT asset management, including inventory tracking, asset tagging, equipment assignments, lifecycle documentation, and reconciliation.
• Support the maintenance and troubleshooting of conference room AV technology, including displays, video conferencing systems, microphones, speakers, and related equipment.
• Create and maintain Helpdesk documentation, technical procedures, runbooks, and knowledge base articles to improve IT support consistency and knowledge sharing.
• Assist with SaaS administration, endpoint management, identity and access management, and other IT operations.
• Collaborate with full-time IT Systems Administrators on technology projects, process improvements, system implementations, and security initiatives.
• Follow established IT security, access-control, asset-management, and data-protection procedures.

Qualifications

• Currently pursuing or recently completed a Bachelor’s degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related technical field.
• Minimum cumulative GPA of 3.0 on a 4.0 scale.
• Foundational knowledge of operating systems, including macOS, Windows, and/or Linux. Coursework, laboratory experience, projects, or personal technical experience may be considered.
• Basic understanding of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, VPNs, and basic VLAN concepts.
• Familiarity with common productivity, collaboration, and cloud-based technologies.
• Strong troubleshooting, analytical, organizational, and problem-solving skills.
• Ability to document technical issues and communicate solutions clearly to technical and non-technical users.
• Strong attention to detail and commitment to protecting company systems, data, and user access.

Preferred Qualifications

• Exposure to Jamf, Microsoft Intune, Kandji, Okta, Microsoft Entra ID, Google Workspace, or similar enterprise platforms.
• Experience with hardware deployment, computer configuration, IT asset management, or Helpdesk support.
• Familiarity with scripting or automation using PowerShell, Bash, Python, or similar technologies.
• Basic understanding of cybersecurity principles, endpoint security, authentication, and access management.
• Previous internship, campus IT, Helpdesk, lab, or technical project experience.

Additional Information

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our WellnessLine, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

Work Hours: Varies upon the needs of the global department.

RRS Group is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. RRS Group will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

RRS Group will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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