Associate Enablement Manager

We’re looking for an Associate Enablement Manager to support our Sales Development Representative (SDR) organization—the engine that drives our pipeline and fuels our growth. The SDR team is a fast-paced, high-volume environment where rapid skill acquisition, process discipline, and consistent execution are critical to success.

In this role, your superpower is execution and flawless organization. You will be responsible for managing multiple onboarding cohorts simultaneously, ensuring every new SDR is equipped with the tools, playbooks, and confidence they need to hit the ground running. Beyond onboarding, you will manage multiple enablement projects at once—from outbound sequencing updates to tech stack rollouts. As a strategic partner to SDR Leadership, Marketing, and Operations, you will translate process and strategy into highly structured, actionable training that accelerates ramp time and drives pipeline. This is a high-impact role with a clear growth path, including the opportunity to take ownership of major workstreams and scale into an Enablement Manager role.

What you’ll do

• Manage Multi-Cohort Onboarding: Own the end-to-end execution of our SDR onboarding program, managing multiple overlapping cohorts at different stages of their ramp period without dropping the ball.
• Drive Execution & Process: Build the foundational cold-calling, emailing, objection-handling, and qualification skills of SDRs so they can consistently book high-quality meetings.
• Coordinate Concurrent Projects: Efficiently balance multiple enablement initiatives at once, ensuring project timelines for playbooks, campaigns, and tools are met seamlessly.
• Create Structured Resources: Maintain, update, and deliver playbooks, talk tracks, sequence templates, and workflow guides that reinforce outbound and inbound best practices.
• Optimize the Tech Stack: Train the team on maximizing efficiency within our SDR tech stack (e.g., Salesforce, Nooks, ZoomInfo) and track usage compliance.
• Measure & Iterate: Leverage data, scorecards, and LMS metrics to track onboarding ramp times and identify areas for ongoing upskilling and programmatic improvement.
• Facilitate High-Energy Training: Deliver engaging, structured group sessions, call blitzes, and roleplay workshops that build pipeline-generation momentum.

What you’ll bring

• Experience: BA/BS degree and 1–2 years of experience in sales enablement, as a high-performing SDR/BDR, or in a project management role within a B2B SaaS go-to-market function.
• The "Execution" Superpower: Hyper-organized, detail-oriented, and project-disciplined. You have a proven track record of managing multiple complex projects or cohorts simultaneously with zero oversight.
• SDR Savvy: Familiarity with modern inbound/outbound sales methodologies, sequencing strategy, cold calling, and pipeline generation.
• Tech Stack Fluency: Quick learner with the ability to navigate and train others on tools like CRM (Salesforce), Sales Engagement Platforms and Conversational Intelligence 
• Communication & Facilitation: Exceptional written and verbal communication skills; comfortable commanding a room, coaching competitive personalities, and running high-energy workshops.
• Thrives in Speed: Comfortable in a high-volume, fast-paced environment where priorities shift quickly and execution speed is a competitive advantage.
• Action-Oriented: A proactive problem-solver with a strong bias toward action, execution, and driving absolute clarity out of ambiguity.
• Adult Learning Foundations: An understanding of how to optimize training for adult learners, ensuring onboarding is interactive, practical, and execution-focused rather than purely theoretical.

Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $70,500 USD - $105,700 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $65,800 USD - $98,800 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.