Associate Director, Key Accounts

**This is a remote position.

Job Summary

This position will be responsible for establishing relationships with Key C Suite Executives to identify, implement and support business opportunities and strategies within group practices, hospital departments, community hospitals and academic centers. The AD, Key Accounts, will also be responsible for regular interactions with key decision makers to better understand and collaborate on introducing pharma& service line opportunities for an expanded partnership. 

Candidate must possess a keen understanding of the customer’s economic business environment and revenue cycle streams including business drivers and economics models; readily shares this knowledge to drive business and better serve the customer; act as the "voice" of the customer; develop an in-depth and long-term partnership with key C Suite executives, Practices Managers, Providers and Administrators in key accounts at all levels of the business.

Through close collaboration with the market access team, the AD Key Accounts must possess, develop, and maintain extensive knowledge on healthcare policy and reform, managed care, and reimbursement trends as they relate to key stakeholders in specified sites of care. Stay abreast of changes in the healthcare environment, marketplace economics, industry trends and anticipates future changes to maximize the value proposition for pharma& products.

Job Responsibilities

Key responsibilities may include the following:

• Develop and execute strategies that influence key stakeholders to act in the adoption of pharma& products.
• Develops C Suite, Administrative and Operational Champions in assigned accounts while also providing secondary support with Clinical Champion development.
• Develop and facilitate business reviews with Key Decision Makers and Administrative Executives to drive continued utilization of pharma& products.
• Provide marketplace feedback in a timely manner to corporate leadership on customer business trends, competitive updates and industry issues and opportunities.
• Serves as a resource to accounts and pharma& internal partners regarding updates or changes in regulations and processes that could affect account economics and product utilization.
• Develop relationships with Key Opinion Leaders, and leverage relationships with clinical experts that will be applied back to the account.
• Develop and implement cross functional business plans and business development strategies for targeted key accounts.
• Deliver business objectives as well as other key metrics for assigned accounts.
• Bring customer insights back to the organization to assist in business planning.
• Work cross-functionally with internal stakeholder teams to create strategic imperatives.
• Responsible for the implementation and management of all assigned GPO contracts, programs, and services at the account level within the assigned geography.

Qualifications

• Proven ability to interface with and develop strong, enduring professional relationships with senior level executives, C-suite stakeholders and other key influencers and decision-makers within community oncology practices and specialty GPOs. Skilled at networking.
• Dynamic medical sales professional with proven track record of success.
• Strong self-starter: ability to manage and balance short-term needs with long-term priorities; Can work on multiple projects and prioritize/multi-task effectively.
• Strong experience and ability in translating group strategy into tactics and campaigns.
• Strong analytical, training and communication skills with a proven record of success.
• Possess a working knowledge of market elements such as healthcare delivery consolidations and value-based oncology care. In addition, knowledge of emerging trends and patient care needs from an oncology perspective.
• Ability to synthesize various market data sources and communicate with various GPO leaders.
• Comfort with clinical and complex information and develop customer driven insights to drive brand performance.
• Can uncover and report underlying issues that may inform broad or account-specific strategies for the future.

Education and Experience

• Bachelor’s degree required. 
• A minimum of 7 years of pharmaceutical (including biotech) experience. 
• Pharmaceutical or Medical sales experience is required.
• Oncology or rare disease experience preferred.
• Must be able to work in a collaborative team environment.
• Strong communication and presentation skills. 
• Must be innovative, proactive, and have strong analytical skills with excellent overall business acumen. Must be able to manage and prioritize multiple priorities.
• Practical knowledge of healthcare market and protocols.
• Must be innovative, proactive, and have strong analytical skills with excellent overall business acumen.
• Interpersonal flexibility to effectively interact with a broad range of personnel. 

Working Conditions

• Business travel is required during the weekdays, weeknights, and on weekends during customer visits, key conferences, congresses, and advisory boards (60% or greater). Overnight travel required.
• Able to sit for long periods at a desk.
• Able to read and review large quantities of printed material or online material.
• Remote based position.