Associate Dean, Academic Strategy Management

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

As an Associate Dean of Academic Strategy Management, you will be a full-time member of university staff responsible for advancing strategic priorities in our online Global Campus (GC) organization. You will lead, support, and implement cross-functional initiatives in partnership with academic and operational teams, translating established strategy into coordinated plans, projects, and measurable outcomes.

You will provide subject matter expertise in academic strategy, analysis, and process improvement, with a focus on strengthening academic operations, supporting academic quality and effectiveness, and improving the processes and infrastructure that enable effective work. You will use data, technology, and continuous improvement practices to identify opportunities and support informed decision-making.

You will report to an Executive Director of Academic Strategy Management and may provide project or initiative leadership to faculty and staff in support of established goals and strategic priorities.

What you'll do:

Academic Operations

• Provide operational support for academic processes, using data, analytics, and AI-enabled tools to monitor trends and program health, suggest enhancements, and identify emerging risks.
• Evaluate academic policies and contribute to policy review efforts to ensure clarity, compliance, and consistency.
• Contribute to governance processes and institutional decision-making practices.
• Support accreditation reporting by coordinating with key institutional partners.
• Strengthen program review processes by evaluating user feedback and recommending changes.

Cross-Functional Collaboration

• Build strong working relationships and serve as a trusted point of contact for colleagues across the university, coordinating requests and sharing information to promote shared accountability and the adoption of new tools and practices.
• Work with partner teams to align and standardize non-curricular academic requirements.
• Facilitating cross-functional groups as needed to clarify responsibilities, coordinate shared processes, and support consistent implementation/execution.

Strategic Implementation, Process Improvement & Innovation

• Lead, support, and participate in institutional and programmatic initiatives, defining clear measures of success in collaboration with key stakeholders.
• Implement academic process improvement to reduce rework, delay, and cost while increasing scalability.
• Guide the integration, use, and adoption of AI and other emerging technologies in academic operations through responsible, well-governed implementation.

What we're looking for:

• At least 2 years of progressive experience working in higher education administration.
• A master's degree from a regionally accredited higher education institution.
• Broad knowledge of a wide range of functional areas within higher education institutions.
• Demonstrated experience in project management, including planning, coordinating, and executing cross-functional initiatives within higher education or other similar environments
• Foundational understanding of artificial intelligence (AI), including its practical applications, with the ability to learn, evaluate, and effectively apply emerging AI technologies.

#LI-Remote

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.

Compensation

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources