Area Manager, Case Management

Location: Main office in San Diego, CA, with quarterly travel required. Remote candidates will be considered.

Mainstay Medical

Mainstay Medical is a medical device company focused on marketing an innovative implantable neurostimulation system, ReActiv8®, for people with disabling chronic mechanical Low Back Pain. The company is headquartered in Dublin, Ireland, with subsidiaries operating in the United States, Australia, the United Kingdom, and Germany.

The Role:

The Area Manager, Case Management is a player-coach leader who develops a team of Case Managers while maintaining an active patient portfolio. The role is accountable for team performance, patient progression, and service excellence, ensuring a consistent patient journey from identification through implant. The Manager partners with Patient Access, Market Access, Clinical, Sales, and Operations, and serves as the primary escalation point for complex patient situations, all while balancing direct patient work with people leadership in a growing organization.

Position Responsibilities: 

Case Management Leadership

Player-Coach Patient Management

Patient Journey & Funnel Performance

Quality & Service Excellence

Cross-Functional Partnership

Operational Leadership & Continuous Improvement

Qualifications:

The salary range for this position is $120,000 to $150,000/year; however, base pay offered will take into account a range of factors, including job-related knowledge, skills, and experience. The total compensation package includes a range of medical, dental, vision, financial, and other benefits, as well as equity.

Mainstay Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. Mainstay Medical participates in E-Verify.