AR Analyst

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

Position Summary

Maintain billing tables. Configure electronic claims and remittance files. Triage system errors and correct data problems.

Essential Duties and Responsibilities

• Assume lead role in Avatar AR configuration.
• Maintain PM configurations in Avatar such as: Guarantors, Benefit Plans, Service Codes, Programs, Sites, Fees, and Posting Codes.
• Research and gather information to set up configurations in Avatar.
• Review and resolve billing errors related to configurations.
• Establish expertise in setting up the 835 functionalities.
• Establish expertise in setting up the 837 or other electronic submit functionality.
• Work closely with Finance and ERP staff to maintain GL mappings.
• Research and maintain payor set ups for the claim’s clearinghouse.
• Assist with Helpdesk tickets related to billing questions and issues.
• Lead testing of Avatar functions when new updates are pushed out.
• Provide feedback and assist in implementing new billing requirements.
• Completes duties independently, correctly, and timely.
• Recommends positive improvements to the process and electronic health record

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Knowledge, Skills, and Abilities

• Knowledge of State rules and regulations
• Knowledge of general office procedures
• Knowledge of insurance billing
• Knowledge of CPT, ICD, and DSM codes
• Skill in oral and written communication
• Skill in problem-solving

Minimum Qualifications

Education

High School Diploma or GED required

Experience

5 years Behavioral Healthcare accounts receivable experience

Licenses and Certifications

None

Preferred Qualifications

Associates Degree plus 3 years Behavioral Healthcare accounts receivable experience. Experience at Centerstone as an Accounts Receivable Clerk preferred.

Physical and Work Environment Requirements

Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position may involve routine use of office, clinical, or electronic systems and equipment. Duties may require prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work. Sedentary work involves exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Program and State-Specific Requirements (When Applicable)

Additional requirements may apply based on program assignment, work location, or state-specific regulatory or contractual obligations.

Disclaimer

The statements herein are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties and responsibilities may change at any time with or without notice.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.