Appointment Sales Associate

Position Overview

The Appointment Sales Associate plays a key role in driving the growth of 3 Day Blinds by connecting prospective and returning clients with our design consultants. This position is responsible for qualifying inbound leads, scheduling in-home consultations, and delivering an outstanding first impression of our brand. The role combines customer engagement, persuasive communication, and a strong commitment to service excellence. 

What you'll do

• Respond promptly to inbound inquiries and qualify leads for in-home or virtual design consultations. 
• Build rapport with potential and returning clients, ensuring a high-quality, customer-first experience. 
• Communicate detailed product knowledge about 3 Day Blinds’ custom window treatments — including blinds, shades, shutters, and draperies. 
• Explain the benefits of our shop-at-home consultations with enthusiasm and professionalism. 
• Utilize proven sales strategies to generate excitement and secure appointments quickly and efficiently. 
• Support sustained year-over-year sales growth by collaborating effectively with design consultants and sales leadership teams. 
• Manage and respond to internal and external emails and chat communications accurately and promptly. 
• Partner with district and regional sales teams to accommodate client requests and scheduling needs. 
• Contribute ideas and feedback to improve client experience and optimizing the sales cycle. 
• All other duties as assigned

Who you are

• High school diploma or equivalent. 
• At least one year of call center or customer service experience. 
• Previous experience in sales, appointment setting, or lead generation preferred. 
• Enthusiastic, self-motivated individuals who thrives on meeting and exceeding goals. 
• Strong communication and interpersonal skills with a customer-centric mindset. 
• Ability to work independently or collaboratively within a team environment. 
• Excellent multitasking, organization, and time management abilities in a fast-paced setting. 
• Proficiency in Microsoft Office and comfort navigating multiple computer systems simultaneously.
• Detail-oriented, flexible, and dependable, with a positive “can-do” attitude. 

What's in it for you?

• Hourly Rate Base Pay: $17.00 + Monthly Cash Performance Incentives
• Work from Home
• No Cold Calling
• Generous benefits package including medical, dental, vision, life, disability
• A company culture that prioritizes internal development and professional growth
• Time off with pay  
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.

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