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InnovMetric Software Inc.

Application Specialist - Korea

Posted 4 months ago
2-5 years experience
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AI Summary

Provide technical support, training, and software demonstrations for PolyWorks solutions to help customers optimize manufacturing and engineering processes. Act as a liaison between customers and the software development team to communicate feedback and needs.

Overview

Are you passionate about technology and driven by problem-solving? You have strong communication skills and the ability to translate complex concepts into clear, practical solutions? If so, we'd love to hear from you! 

By joining our team, you will play a key role in helping our customers maximize the value of our solutions within their manufacturing and engineering processes. You will work with cutting-edge metrology and 3D measurement technologies, and thrive in a collaborative environment that values expertise, autonomy and innovation. 

Responsibilities

  • Develop an in-depth understanding of PolyWorks® solutions to provide both basic and advanced technical support to customers   
  • Provide customer training sessions (typically lasting three days) to ensure effective and efficient use of our software 
  • Perform advanced software demonstrations tailored to the specific needs of prospective customers   
  • Act as the voice of the customer by communicating their needs and feedback to our software development team 
  • Participate to events and trade shows related to the promotion of our software solutions 

Qualifications

  • Hold a university degree in mechanical engineering, quality management, metrology or a related field   
  • Have experience with CAD/CAM or 3D metrology software, and understanding of measurement, inspections and manufacturing processes
  • Be willing to travel in South Korea  
  • Demonstrate a client-focused approach by proactively understanding and meeting customer needs

 

Please note that this position allows for remote work, with the working arrangement varying based on the employee’s location and regular travel across South Korea. 

Interested candidates should send an English version of their resume. We appreciate your interest and will contact only shortlisted candidates.

  

Who are we? 

PolyWorks Korea empowers manufacturers of every size to digitally transform their 3D measurement processes and maximize the value of 3D measurement data for their product engineering and manufacturing processes. Located in Suwon, PolyWorks Korea provides PolyWorks enterprise solutions and technical services, including technical support, training, metrology process consulting, and software customization—to industrial manufacturers in Korea.  

PolyWorks Korea is an InnovMetric group company, a multinational software development organization headquartered in Canada with over 700 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes.  

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