Apheresis Ops Account Manager - Central Region (MN, WI, MI, IA, OH, KY, IL, IN, MO, OK, KS, AR, NE)
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WHO WE ARE:
At Dendreon, we’re transforming the battle against cancer with personalized immunotherapy. Our flagship product, PROVENGE® (sipuleucel-T), was the first FDA-approved immunotherapy for metastatic castrate-resistant prostate cancer, utilizing a patient’s own immune cells to fight the disease.
If you’re driven by the opportunity to make a meaningful impact on cancer patients’ lives, we invite you to join our team. With Immunotherapy Manufacturing Facilities in Seal Beach, CA, and Union City, GA, a talented team of scientific, clinical, regulatory, and corporate professionals based in Seal Beach, and a commercial organization operating across the United States, Dendreon continues to advance innovation in personalized cancer treatment.
CORE VALUES:
- Put Patients First: Every day is an opportunity to improve the lives of those living with cancer.
- Act with Integrity: We commit to transparency, honesty, and always doing what’s right.
- Build Trust: Trust is earned through candid, open communication and a collaborative approach.
- Raise the Bar: We embrace continuous improvement and innovation, always striving to elevate our people.
- Drive Results: We are accountable to each other and deliver success together.
Job Summary:
Manage Dendreon’s vendor apheresis collection accounts from site selection through on-going business management in designated region. This is a remote position located in the Central Region. To eligible candidate must reside within the region ( MN, WI, MI, IA, OH, KY, IL, IN, MO, OK, KS, AR, NE) to be considered for this opportunity.
Key Responsibilities:
- Build and maintain working relationships with apheresis collection accounts and internal business partners to successfully accomplish responsibilities (e.g. Clinical Nurse Manager, Sales Representatives, Division Sales Managers, Corporate Account Managers, Operations, and Quality)
- Work cross functionally to ensure apheresis collection vendors meet business requirements, successfully complete all on-boarding activities, and are prepared to perform collections for Dendreon within required timelines
- Work with Legal and internal stakeholders to review and execute contract renewals and amendments
- Develop and execute strategies to track and improve vendor performance, including participation in regular Quality and Operational reviews to assess, communicate, and implement programs
- Provide Quality support by participating in deviation/change management activities and impact/investigation assessments with assigned apheresis collection accounts
- Manage departmental processes for deviations, change controls, and document management to comply with Dendreon’s quality requirements as they relate to apheresis collection vendors
- Monitor apheresis account capacity and negotiate with account leadership to implement/reduce collection capacity when directed
- Participate in deviation/change management activities, and impact/investigation assessments with assigned apheresis collection vendors in support of the Quality Program
- Work closely with corporate and field teams to manage assigned apheresis collection accounts
- Facilitate training workshops for apheresis collection accounts
Required Experience & Education:
- Bachelor's Degree in business or life sciences
- Minimum two to four years’ experience working in a biotechnology, pharmaceutical or other relevant healthcare experience
- Vendor management experience preferred
- Ability to work effectively and produce high quality results in a fast-paced team environment
- Exceptional customer service orientation and proven success in a customer facing role
- Ability to build effective relationships within the company and with external partners, at all levels, from technical/clinical staff to executives
- Ability to influence internal and external stakeholders without direct authority
- Excellent written and verbal communication skills
- Knowledge of Apheresis and/or Good Tissue Practices a plus
- On-call and after hours support may be required
Working Conditions and Physical Requirements:
- 25% travel
- Dendreon is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity
Beware of Recruitment Scams
Please be aware of the potential for scams from individuals, organizations and internet sites that claim to represent Dendreon Pharmaceuticals in recruitment activities. We strongly recommend that you verify all communications you receive about positions at Dendreon. Any communications from Dendreon would come from an email address that ends in “@dendreon.com”. Dendreon will never ask candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the recruitment or offer process. Dendreon conducts a formal recruitment process for all authorized positions posted and does not conduct interviews via social media, or other third-party sites or chat services. If you are unsure about a posting or email you receive, please contact us at AskHR@dendreon.com. If you believe you are a victim of fraud, please contact your local law enforcement.
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