Administrative Coordinator

ORGANIZATION

The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you’ll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. The Center for Autism and Related Disorders (CARD) is among the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD’s mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.

Hourly Rate: $18.00 - $19.00

POSITION OVERVIEW:

The Administrative Coordinator’s primary role within the Training Department is to provide integral administrative and operational support for the onboarding and initial training processes for newly hired clinical staff. This position is responsible for coordinating and assisting in the execution of training logistics, maintaining training records, tracking trainee participation and progress, and facilitating communication between clinicians and internal departments to ensure a seamless, positive and efficient training experience. The Administrative Coordinator – Training Department reports to the Director of Training. This is a full-time, non-exempt position and may require the ability to work overtime based on business demands.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate onboarding and initial training activities for newly hired clinical staff, including scheduling classes and distributing training invitations, links, materials, and required documents.
• Ensure trainees receive timely communications regarding training expectations, schedules, requirements, and other messages from the Training Department.
• Assist with the preparation and organization of training resources and materials.
• Create, maintain, and update trainee records and rosters, ensuring accurate and completeness of trainee information and tracking of attendance, progress, and training completion.
• Ensure that training documentation and records are maintained and in accordance with departmental standards and company policies.
• Serve as a primary point of contact for trainees and collaborate with clinicians, trainers, and internal departments to support training processes and resolve administrative issues.
• Provide timely follow-up regarding attendance concerns, incomplete requirements, or scheduling changes.
• Escalate issues or barriers affecting trainee completion or participation to department leadership as appropriate.
• Prepare reports and maintain documentation related to training activities while ensuring confidentiality and compliance with company standards.
• Support process improvements, special projects, and other departmental initiatives as assigned.
• Maintain a work schedule that primarily aligns with Pacific Time (PT) business hours to effectively support training operations across the organization.
• Ability to maintain confidentiality and compliance with HIPAA and privacy rules at all times
• Other duties as assigned

REQUIREMENTS:

• High School diploma or equivalent required
• Experience working in administration or scheduling, the healthcare industry or ABA preferred
• Experience working in an office environment
• Proficient in Microsoft Office Suite, as well as TEAMS and virtual meeting platforms

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong communication skills, both verbally and written
• Good decision-making skills and problem-solving ability
• Customer-service oriented
• Demonstrates empathy and compassion with the ability to maintain strict confidentiality
• Ability to work independently to solve problems, as well as work collaboratively with others while maintaining a positive and solution focused attitude
• Demonstrates excellent organization and time management skills, and exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced, changing environment

WORK ENVIRONMENT:

• Includes a typical remote office environment, with minimal exposure to excessive noise or adverse environmental issues.

PHYSICAL REQUIREMENTS:

• Ability to sit for prolonged periods of time
• Ability to work on a computer throughout the majority of the day, as tasks require
• Ability to use and speak on the phone or via teleconference, as needed throughout the day

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