The role involves monitoring shifts via the ConnectTeam app and coordinating with security guards to ensure all open shifts are filled. Additionally, the assistant manages onboarding documentation and handles administrative email communications.
Daily Tasks:
• Monitor the ConnectTeam app daily to review confirmed and open shifts
• Send shift confirmation messages to security guards.
• Contact available guards from the availability list to cover open shifts and call-outs
• Post shift confirmation requests in team chats and follow up to ensure all shifts are filled
• Update and maintain schedules in ConnectTeam, including adding breaks and making shift adjustments
• Send onboarding emails to new guards and request required documentation
• Manage the shared administrative email inbox and respond to guard communications
• Perform other administrative duties as assigned, such as adding locations and updating records
Working Shifts:
• Monday to Sunday, 8:00am - 5:00pm Pacific Standard Time across two Administrative Assistants