Administrative Assistant for a Home Care Services in Australia (Home Based Part Time)
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AI Summary
Provide comprehensive administrative support including document management, invoicing, and CRM maintenance using ShiftCare. Coordinate staff and client onboarding, manage training calendars, and handle professional inbound enquiries.
• Provide general administrative support, including managing documents, Google Drive, and office systems
• Process client invoices in the ShiftCare platform (training provided)
• Process supplier invoices for payment and assist with payment processing
• Answer incoming phone calls and direct enquiries to the appropriate team members
• Coordinate the onboarding of new staff and clients
• Maintain and update the ShiftCare CRM, including staff compliance, client records, and shift scheduling
• Assist with payroll administration as required
• Manage the staff training calendar by enrolling staff in training courses and sending reminders for overdue training
• Generate monthly Aged Care statements
• Handle inbound enquiries professionally and efficiently
• Prepare management meeting agendas, take meeting minutes, and distribute them to the team
• Format business documents and reports
• Monitor and maintain the Incident Register
• Manage office stationery and order supplies as required
• Provide administrative support to other team members as needed
• Utilize AI tools to improve productivity, streamline administrative tasks, and enhance workflow efficiency where appropriate
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