Administrative Assistant

About Step 7 Consulting Inc

Founded in 2016 in Seattle, Step 7 Consulting Inc operates as an AI-focused technology consultancy of 51-200 people. We help startups and established businesses align business strategy, technology, and execution, delivering measurable results across modernization, integration, and AI initiatives.

Job Summary:

We are looking for a highly skilled and experienced Remote Administrative Assistant to provide administrative support to our team. The ideal candidate will have excellent communication and organizational skills, be highly adaptable, and have a strong passion for delivering exceptional customer service. This is a full-time, remote position that offers a flexible work schedule and the opportunity to work with a talented team of professionals.

Responsibilities:

* Provide administrative support to team members, including scheduling meetings, managing calendars, and coordinating travel arrangements.

* Manage and maintain accurate records, reports, and databases, ensuring timely and efficient data entry.

* Coordinate and facilitate communication among team members, stakeholders, and external partners.

* Prepare and edit documents, presentations, and reports, ensuring high-quality content and adherence to company style guidelines.

* Provide exceptional customer service, responding to inquiries, resolving issues, and escalating concerns as needed.

* Develop and maintain a deep understanding of company policies, procedures, and systems, providing guidance and support to team members as needed.

* Collaborate with other teams and departments to achieve common goals and objectives.

* Perform other administrative tasks and duties as assigned by management.

Requirements:

* 1+ years of experience as an administrative assistant or in a similar role.

* Proven track record of delivering exceptional customer service and support.

* Strong organizational and time management skills, with the ability to prioritize multiple tasks and deadlines.

* Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, stakeholders, and external partners.

* Proficiency in Microsoft Office, Google Workspace, or other productivity software.

* Ability to learn and adapt quickly to new systems, processes, and technologies.

* Strong attention to detail and ability to maintain accurate records and reports.

* High school diploma or equivalent required; degree in business administration, communications, or a related field preferred.

Preferred Qualifications:

* Experience working in a remote or virtual environment.

* Familiarity with customer relationship management (CRM) software and other productivity tools.

* Certification in administrative support, customer service, or a related field.

* Experience working with diverse teams and stakeholders.

Benefits

• Career Training

• Parental leave

• Paid family leave

• Private health insurance

• Mental health support

• Life & disability insurance

• Financial wellness program

• Paid sick leave

• Company laptop