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Support three Account Managers by reviewing and tracking host camp documentation, coordinating hiring events, evaluating applicants, and assisting with participant-to-camp matching. During the summer season, respond to participant and host camp inquiries, address escalated welfare and safety concerns, and participate in an emergency on-call rotation.
Overview:
Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange. With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens.
Position Summary:
The Account Services Coordinator is a full-time, exempt position supporting the AmeriCamp program and Account Services team. This role partners closely with three Account Managers to support host camp recruitment and placement efforts by reviewing program documentation, coordinating hiring events, evaluating applicant submissions, and facilitating participant-to-camp matching.
The successful candidate will manage a high volume of host camp and participant records, ensuring accuracy, compliance, and timely completion of tasks in a fast-paced environment. During the summer season (May-September), the coordinator serves as a key support resource for participants and host camps, responding to inquiries, assisting with participant welfare and safety matters, resolving escalated issues, and participating in an emergency on-call rotation.
The ideal candidate is highly organized, detail-oriented, and adaptable, with strong communication skills and the ability to effectively prioritize competing responsibilities. Success in this role requires comfort working with databases and technology platforms, a commitment to accuracy, and the ability to quickly learn and navigate new systems and processes.
Support the Account Manager team in daily duties which include:
8:30am–5:00pm, Monday–Friday Eastern Time.
November 2, 2026 – November 16, 2026
$45,000- $55,000 commensurate with experience.
Intrax Pay Transparency Statement:
The displayed pay range reflects the minimum and maximum target for new hire salaries for the posted position within the United States. Within the range, individual pay will be determined by different factors including work location, job-related skills, experience, and relevant education or training. Intrax also offers a comprehensive benefits package, which you can explore further in our career section of the Intrax website.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
To be considered for this position, please submit your resume and cover letter describing your experience and interest in working in the cultural exchange industry. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other state and local Fair Chance ordinances.
Intrax is an Equal Opportunity Employer, and we are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship, gender, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We celebrate diversity and are dedicated to fostering an environment where everyone feels valued and respected.
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