The Account Representative is responsible for developing leads, scheduling appointments, and marketing insurance products to meet customer needs. They also provide prompt, accurate customer service and act as a liaison between customers and agency departments.
Benefits:
Simple IRA
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule
ABOUT OUR AGENCY: I opened my agency in 1991 and currently lead a team of seven. Before becoming a State Farm agent, I worked in healthcare, where helping others was already an important part of my career. Today, I’m proud to lead a well-established agency with an experienced team and a strong history of serving our customers and community.
Our agency offers a Simple IRA, paid time off, paid holidays, and a strong commitment to work-life balance. We provide the stability of an established office along with the opportunity to learn from knowledgeable, experienced team members.
Our culture is professional, supportive, and focused on results. I’m looking for someone who is hardworking, motivated to succeed, and excited by the opportunity to increase their earning potential through strong performance. If you’re ready to put in the effort and build a rewarding career with an experienced team, we’d love to meet you.
ROLE DESCRIPTION:
As an Account Representative for John Marcelli - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience in managing customer relationships preferred.
Interest in marketing products and services based on customer needs.
Communication skills - written, verbal, and listening.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”