Account Managers / Sales Consultants

We are seeking experienced Account Managers / Sales Consultants to support and grow our labour hire operations across Sydney. This role is responsible for managing client relationships, developing new business opportunities, coordinating workforce requirements, and working closely with Candidate Resourcers to ensure client vacancies are filled efficiently.

The ideal candidate will have experience within the labour hire industry, particularly across construction, warehousing, industrial, and logistics sectors, and possess strong sales and account management capabilities.

Key Responsibilities

Client & Account Management

• Build and maintain strong relationships with existing clients.

• Act as the primary point of contact for client workforce requirements.

• Manage and grow key client accounts.

• Conduct regular client check-ins to ensure service satisfaction.

• Identify opportunities to increase labour hire volumes and expand service offerings.

Sales & Business Development

• Generate new business opportunities within construction, warehousing, logistics, and industrial sectors.

• Convert leads into active client accounts.

• Prepare and present labour hire solutions to prospective clients.

• Negotiate rates and service agreements in line with company guidelines.

• Meet individual sales and revenue targets.

Workforce Coordination

• Receive and manage job orders from clients and the Sales Manager.

• Work closely with Candidate Resourcers to source suitable candidates.

• Coordinate candidate allocations and workforce placements.

• Ensure vacancies are filled within required timeframes.

• Monitor workforce performance and address client concerns promptly.

Administration & Systems

• Maintain accurate client and job records within JobAdder.

• Track sales activity, placements, and account performance.

• Generate reports and maintain spreadsheets using Microsoft Excel.

• Ensure compliance with company processes and labour hire regulations.

Skills & Experience

• Previous experience in labour hire, recruitment, staffing, or workforce solutions.

• Experience servicing clients within construction, warehousing, logistics, industrial, or related sectors.

• Strong account management and relationship-building skills.

• Proven sales and business development experience.

• Experience coordinating workforce allocations and placements.

• Proficiency with JobAdder and Microsoft Excel.

• Excellent communication, negotiation, and problem-solving skills.

• Ability to work in a fast-paced, KPI-driven environment.

• Strong organisational and time-management abilities.

Key Performance Indicators (KPIs)

• Client retention and account growth.

• New business development and sales targets.

• Revenue and gross margin performance.

• Job fill rates and service delivery outcomes.

• Client satisfaction and response times.

• Activity metrics including calls, meetings, job orders, and sales opportunities.

• Placement volumes and workforce utilisation.

Preferred Experience

• Experience within Sydney's labour hire market.

• Knowledge of construction, civil, demolition, warehousing, and industrial workforce requirements.

• Understanding of labour hire compliance and workforce management processes.

Success in This Role

Success in this position will be measured by the ability to develop strong client relationships, grow existing accounts, secure new business opportunities, and work collaboratively with the resourcing team to deliver exceptional workforce solutions to clients.