Account Manager - Pulp & Paper

Position: Account Manager

Division: Pulp and Paper
Location: Ideally, this person will be based out in Edmonton, Alberta.

Territory: Western Canada and the Northwestern United States

Status: Permanent, full-time (1). 

We are looking for a motivated and experienced Account Manager to join our Pulp and Paper team. In this role, you will take ownership of a dynamic territory spanning Western Canada and the Northwestern United States, with a strong focus on building long-term client relationships, expanding existing accounts, and driving new business opportunities.

Reporting to the Sales Manager, you will play a key role in growing our presence in the pulp and paper industry, particularly within chemical applications. This is a high-impact, customer-facing position that combines strategic account management with active business development, including approximately 50% travel to engage directly with clients and strengthen partnerships on-site. To succeed in this role, the ideal candidate will bring a combination of industry expertise, technical understanding, and strong commercial acumen.

If you are passionate about developing strong business relationships, uncovering new market opportunities, and working closely with industrial clients in a technical sales environment, this role offers an exciting opportunity to make a meaningful impact across a key North American territory.

About your future team

At Quadra, we put people first so that together, we can reimagine the possibilities.

Quadra Chemicals is one of the largest distributors of chemicals and ingredients in the Canadian market. We have facilities across Canada and the United-States. If you are committed to excellence, you belong at Quadra. Our employees are professional and passionate about our business. In return, Quadra offers a challenging work environment and the opportunity for personal growth with recognition for outstanding performance. Our employees work in a high-performance environment where we strive to be the best in our industry. Quadra's competitive advantage is our people. By pursuing and fostering excellence, we ensure our stakeholders receive superior product quality, customer service and value.

What would be your main responsibilities as a Account Manager in our Pulp and Paper division?

• Drive revenue growth by promoting Quadra’s high-quality product portfolio to both new and existing customers through customer visits, calls, and industry networking events.
• Proactively identify and develop customer accounts through effective prospecting, research, and analysis of market opportunities.
• Build and maintain strong, long-term customer relationships aligned with Quadra’s values and strategic objectives.
• Enhance customer experience by identifying key stakeholders and delivering tailored solutions that address specific operational and technical needs, particularly within major accounts.
• Achieve or exceed annual sales and margin targets while contributing to sales forecasting and financial planning activities.
• Secure new business opportunities, maintain existing sales volumes, and manage the negotiation of new contracts and renewals.
• Monitor and analyze industry trends, market dynamics, and the competitive landscape to support data-driven sales strategies and customer engagement efforts.
• Ensure all sales documentation and reporting are completed accurately and submitted on time to the appropriate departments.
• Collaborate cross-functionally with product managers, marketing teams, and other internal stakeholders to support customer calls and cross-selling initiatives.
• Represent Quadra at key industry conferences and events to strengthen relationships and promote our capabilities within the sector.

What are the main qualifications required to have success in this position?:

• Bachelor’s degree in Business, Commerce, Science, or Chemical Engineering is considered a strong asset.
• Minimum of 5+ years of experience in business development and prospecting within the Pulp and Paper sector.
• At least 5 years of proven experience in the pulp and paper industry, with working knowledge of the manufacturing environment.
• Solid understanding of pulp and paper manufacturing processes, equipment, industry trends, challenges, and applicable regulatory standards.
• Demonstrated strength in negotiation, delivering compelling presentations, and effectively communicating both technical and value-based propositions.
• Highly self-motivated with a strong sense of initiative and autonomy; adaptable to new technologies and evolving market conditions.
• Excellent problem-solving skills and the ability to accurately identify and address customer needs.
• Strong organizational and planning abilities, with a keen attention to detail.
• Proficient in Microsoft Office Suite; experience with CRM platforms (preferably Salesforce) to manage client relationships and identify new business opportunities.
• Willingness and ability to travel up to 50% across Canada and the United States, including overnight travel.
• Valid driver’s license and passport required.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years! You will work with dynamic colleagues who are eager to share their knowledge with you.

Here are some of the perks of choosing Quadra:

• Permanent, full-time position: Join us for a stable, long-term career
• Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
• Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory!
• Tailored training: We provide personalized training to support you and your growth
• Excellent Benefits Package: Medical, Dental, HAS, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
• Generous Time Off: Flexible personal days, sick days and vacation to recharge
• Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
• Pension plan with match: Plan your future with our matched pension plan program
• Car & Tech Perks: We got you covered with a company car with maintenance expenses, cellphone and internet costs
• Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
• Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
• Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
• Career Growth: Unlock opportunities for development in a fast-paced growing company
• Fun Social Activities: Get involved in company events, Volunteering programs, etc.
• Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
• And Much More!

Compensation: The annual base pay range for this position is reasonably expected to be $73,400.00 to $114,700.00. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.

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Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.

Please note that Quadra recruiters only use official @quadragroup.com email addresses. We never request fees or sensitive personal information during recruitment. Be cautious if you receive messages from domains that look similar to Quadra Group but are not official. If in doubt, please contact us directly via our Careers page.