Manage customer relationships and grow sales among existing customers, prior customers, and warm leads, primarily in higher education and affiliated organizations. Coordinate promotional product jobs from initial contact through design, vendor production, delivery, and customer follow-up while ensuring products comply with client brand standards.
This position MUST work 8a-5p Eastern Time. Applicants desiring remote work MUST reside in the United States, with a strong preference for candidates in South Carolina, Utah, or Virginia.
Position Summary The Account Manager (Promotional Products) will work with an established business-to-business customer base while reaching out to prior customers and warm leads to increase sales. The Account Manager is responsible for escorting a job from the initial customer contact through design, production, and delivery. In a typical day, the account manager will utilize email, teleconference, and telephone to work with customers, graphic design contractors, promo vendors, the account coordinator, and the accounting team. The Account Manager (Promotional Products) is primarily responsible for working with customers in the higher education arena, including their affiliated foundations, health systems, and alumni associations. They utilize client brand standards during product ideation to ensure that product colors, graphic design, and product sourcing comply with all applicable guidelines.. Compensation for this position is a base salary + bonus potential based on sales volume.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Develop and/or maintain relationships with current and potential customers.
Grow business by encouraging current customers to use Brandscape services outside their current scope of work.
Assist with bids on RFPs.
Accurately communicate customer needs to outside vendors.
Assist customers in designing products that are efficient to produce and, if applicable, avoid high costs when shipped to individual homes.
Support other account managers when their normal sales occasionally include licensing.
Actively follow jobs through production until completion and follow up with the customer when the job is complete.
Minimum Qualifications (Knowledge, Skills, and Abilities) Required
Aged eighteen (18) or over
Able to communicate effectively in English, both orally and in writing
Highly proficient in Windows based computer applications.
Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets
Minimum of two years of business-to-business sales
Able to bring creative recommendations to clients in areas that increase sales
Preferred
Knowledge of ASI, PPAI and Sage
Knowledge of Company Stores and Inventory Management
Experience in selling promotional products.
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.
Sedentary work
Repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers
Able to see a full range of colors, shades, and hues
Close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading
The work area in the office is climate controlled with carpeted floors. The lights, heating, and air conditioning are centrally controlled. There is the option for hybrid or fully remote work,
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
Verified
