Account Manager I

Account Manager I - Sinch Philippines (Remote)
 

About Sinch

Sinch is a leading global cloud communications platform (CPaaS), empowering businesses to connect with their customers through messaging, voice, and email. We build the technology that bridges the gap between businesses and their audiences, delivering billions of messages every day. We are looking for driven, energetic, and tech-savvy individuals to join our growing sales team in the Philippines.

Role Overview

We are seeking an Account Manager I to focus on our Small and Medium-sized Business (SMB) segment. In this role, you will be responsible for discovering new opportunities, qualifying leads, and closing deals. This is a critical role for an ambitious professional looking to accelerate their career in tech sales within a fast-paced, global company.

Key Responsibilities

• Lead Generation & Prospecting: Conduct high-volume outbound outreach via phone, email, and social channels (e.g., LinkedIn) to engage prospective SMB clients.
• Lead Qualification: Effectively qualify inbound marketing leads and outbound prospects to understand their business challenges and communication needs.
• Pitching & Demos: Articulate the value of Sinch’s messaging, voice, and email solutions to key decision-makers. Conduct professional product demonstrations to showcase our capabilities.
• Pipeline Management: Manage and maintain an active pipeline of opportunities within the CRM (e.g., Salesforce), ensuring all data and sales activities are logged accurately and promptly.
• Deal Closing: Guide qualified SMB prospects through the sales cycle to successful closure, meeting or exceeding monthly and quarterly sales targets.
• Collaboration: Work closely with the broader sales, marketing, and customer success teams to optimize the customer journey and ensure seamless onboarding.

Qualifications & Requirements

• 2–4 years of experience in sales, account management, or B2B business development, preferably within the technology sector.
• Exceptional written and verbal communication skills in English. Ability to confidently interact with business owners, executives, and technical stakeholders.
• A strong understanding of cloud communications and SaaS models. Previous experience with CPaaS or software sales is highly preferred.
• Proficiency with CRM systems (like Salesforce) and sales engagement platforms.
• Resilient, goal-oriented, and highly self-motivated. You should possess a "hunter" mentality with a proven track record of meeting or exceeding sales targets.

What We Offer

• Competitive base salary and an attractive, performance-based commission structure.
• Comprehensive health benefits (HMO), Paid Leaves, Birthday Leave, and Home Interview Allowance
• Remote working arrangements.
• Continuous training, mentorship, and clear pathways for career progression within a global tech powerhouse.
• A vibrant, inclusive, and collaborative team culture.

SinchSaaS Values

• Dream Big: We make the impossible possible by dreaming big to solve our customers’ problems and improve their businesses. Great things happen when we dare to challenge the status quo and find creative new ways to wow them. Driven by curiosity, we believe there is no such thing as failure, only continuous learning, and development. Having big, crazy, ambitious goals drives our success.
• Win Together: Great teams work faster and better together – creating meaningful impact for customers. Together as one global team, in close collaboration with our customers, we embrace diversity, meritocracy and care about every single individual. We build trust through open and honest relationships. It’s all about the team: being inclusive, respectful, and sharing our knowledge to empower all for personal growth. We collaborate, have fun and are stronger together.
• Keep it Simple: Sinch means simple and easy. It’s how we want customers to feel when dealing with us: uncomplicated, down-to-earth, and useful. Things stay simple when you are honest, open and act with integrity. Cut the fluff and talk straight! This also means spending our time and money wisely on things that really count. Eyes on the horizon, feet on the ground.
• Make it Happen: We make things happen and make them matter – for our customers and the world. We are “doers” who value getting results and don’t overthink matters. We stay accountable for our actions, apply the highest ethical standards to set ourselves apart and always deliver. If we’re not making an impact, we rethink the approach. Structure helps us, bureaucracy and excuses do not. No putting things off – let’s get it done now.