Account Manager

The Role

As an Account Manager at AiDASH, you will ensure we are retaining and expanding our relationships with a large portfolio of our current cooperative and municipality owned utility clients. These utility customers have been using AiDASH products for multiple years. As their business and our platform evolves, you will partner with them to ensure their needs align with how we can best serve them in the future. This will result in happy customers renewing and expanding their contractual relationships with AiDASH.

As the founding member of the Account Management team, you will also help to create and the playbook for this important role.

Our pending acquisition by Schneider Electric will accelerate our mission as we bring our combined offering to our joint customer base and deliver bigger customer outcomes than we could on our own.

Location: USA, Remote (near a major airport)

How you'll make an impact:

• Champion AiDASH’s mission and vision, evangelizing our PreventionFirst Platform to current utility customers and positioning AiDASH as the indispensable partner for climate resilience
• Partner with existing customers and Customer Success to ensure clients’ needs continue to align with our solutions as well as uncover new growth opportunities, resulting in contractual renewals and expansions
• Architect and execute comprehensive account and deal strategies, navigating complex buying processes and building coalitions of champions at every level of the customer organization
• Help set the standard for excellence by sharing your insights, best practices, and lessons learned, elevating the performance of the entire GTM team
• Engage directly with customers in the field, traveling as needed (approximately 20%) to build trust, understand operational realities, and win contracts

What we're looking for:

• 5+ years of utility software and/or service provider experience in customer-facing roles
• Strong track record of hitting or exceeding goals in high performing organizations
• Consultative approach with a proven ability to engage, influence, and inspire  decision-makers at multiple levels of the org chart in the utility sector
• Passion for AiDASH’s mission of securing tomorrow, with the ability to articulate and sell a bold, differentiated PreventionFirst Platform vision
• First-principles thinking and problem-solving ability, enabling you to design and execute winning sales strategies for complex, enterprise-level deals
• Strong communication, negotiation, and executive presence—commanding the room and building trust at all levels of the customer organization
• Agility and resilience to thrive in a fast-paced, rapidly evolving startup environment, adapting quickly and maintaining focus on results
• High ownership mindset, low ego, and a collaborative spirit—eager to raise the bar for yourself and your team
• Insatiable curiosity and coachability, always seeking to learn, grow, and refine your craft as a sales professional