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About SemiAnalysis
SemiAnalysis is an independent research and analysis firm specializing in the Semiconductor and AI industries. Our in-depth coverage spans the entire supply chain, from semiconductor fabrication processes to cutting-edge AI models, software, and infrastructure. We are recognized as the leading authority on the semiconductor supply chain, with the highest concentration of industry experts within one team, and a deep-rooted passion for delving into the intricacies.
We’re a global team of over 20 analysts, each with extensive networks across the semiconductor supply chain and AI ecosystem, publishing industry-shaping articles while participating in 40+ conferences annually.
Our newsletter reaches more than 200,000 subscribers worldwide, including senior management and C-suite leaders at the leading semiconductor and AI companies.
We also offer three core products:
Industry Models – We develop and publish models on accelerator shipments, datacenter demand and supply, GPU total cost of ownership, and more.
Core Research – We distill deep technical research into key insights on technology and product trends.
Consulting and Technical Due Diligence – We conduct custom research and project work for the largest funds, leading venture-capital firms, companies across the AI ecosystem, and government agencies.
Find out more here: https://semianalysis.com
Position Overview
We are seeking a client-focused and relationship-driven Account Manager to join our team. This role is responsible for managing and growing relationships with our existing clients, ensuring they receive maximum value from SemiAnalysis’s research and consulting offerings.
You will serve as the primary point of contact for client accounts—gathering feedback, improving the customer experience, coordinating with our research and consulting teams, and ensuring renewals and long-term client satisfaction. This role is ideal for someone who enjoys building strong relationships, understanding client needs, and ensuring clients derive meaningful value from complex technical products.
Key Responsibilities
Client Relationship Management: Serve as the primary point of contact for existing client accounts and maintain strong, long-term relationships.
Customer Experience: Ensure clients receive maximum value from SemiAnalysis products and services by proactively improving their experience.
Account Growth & Renewals: Manage the renewal process and identify opportunities to expand client engagement across research, models, and consulting offerings.
Client Feedback & Insights: Collect and synthesize client feedback to help improve our products, research coverage, and service delivery.
Internal Coordination: Work closely with research analysts and consulting teams to ensure client needs are understood and addressed.
Churn Reduction: Monitor client engagement and proactively address risks to reduce churn and improve retention.
Sales Process Management: Manage account-related workflows in CRM systems such as HubSpot and maintain accurate records of client interactions.
Required Qualifications
Bachelor’s degree in Business, Economics, Engineering, Finance, or related field.
3+ years of experience in account management, customer success, or B2B relationship management.
Demonstrated passion for technology, particularly semiconductors and AI.
Strong analytical skills with the ability to understand complex technical concepts.
Excellent communication and relationship management abilities.
Highly organized with strong attention to detail.
Preferred Qualifications
Experience working with hedge funds, asset managers, or financial institutions.
Experience managing enterprise or institutional client accounts.
Familiarity with semiconductor industry trends and AI market dynamics.
Background in account management within research, consulting, or technology organizations.
Experience using CRM tools such as HubSpot.
What We Offer
Direct exposure to cutting-edge semiconductor and AI market developments.
Opportunity to work with leading experts in a collaborative, intellectually driven environment.
Competitive compensation package.
Clear opportunities for growth within both the client management and broader sales organization as the company and product portfolio continue to expand.
Career development in a rapidly growing global market at the center of the AI and semiconductor ecosystem.
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