Account Executive, Personal Lines – West Texas

Application Requirement

To be considered for this position, all applicants must complete the Culture Index Assessment as part of our hiring process.

Please click the link below or copy and paste it into your browser to begin. The assessment takes approximately 5 minutes to complete.

Link: https://go.cultureindex.com/p/FyFBKkQ5aoytR

The Culture Index helps us better understand your work style, strengths, and natural preferences. This information helps us align candidates with roles where they can succeed and contribute most effectively.

Please Note: Applications will not be reviewed or considered until the Culture Index Assessment has been completed.

About the Role

Artemis Insurance is seeking an experienced, licensed Personal Lines Account Executive to join our West Texas team. This is a unique hybrid sales and account management opportunity for someone who enjoys developing new business but also values building long-term relationships with clients.

Unlike a traditional commission-only sales role, this position offers a competitive base salary of $65,000–$70,000 plus 5% of agency fees collected. The Account Executive will have opportunities to grow the book through new business and cross-selling while also managing renewals, retention, coverage reviews, and ongoing client relationships.

The position may be performed remotely or on-site in Amarillo, Texas. The Account Executive will also work closely with our Personal Lines service team, which provides administrative and service support.

What You Will Do

Sales & Business Growth

• Respond to assigned inbound leads and new business opportunities.
• Conduct outbound sales and relationship-development activities to generate additional business.
• Assess client needs, exposures, and potential coverage gaps.
• Prepare competitive quotes and present insurance solutions and recommendations.
• Guide prospective clients from initial contact through quoting, closing, binding, and onboarding.
• Identify opportunities to cross-sell additional Personal Lines products and round out client accounts.
• Build relationships that generate referrals and additional opportunities.
• Maintain consistent follow-up on open sales opportunities.

Renewals & Client Retention

• Manage the renewal process for assigned Personal Lines clients.
• Conduct proactive renewal outreach and coverage reviews.
• Review upcoming renewals for premium changes, coverage needs, carrier changes, and potential retention concerns.
• Reshop accounts when appropriate based on client needs, pricing, underwriting considerations, or retention risk.
• Present renewal options and recommendations using a consultative approach.
• Identify opportunities to improve coverage and expand client relationships during the renewal process.
• Proactively address accounts that may be at risk of leaving the agency.
• Work toward established retention goals while ensuring recommendations remain appropriate for each client's needs.

Client Relationship & Account Management

• Serve as a primary licensed point of contact for assigned Personal Lines clients.
• Build and maintain long-term client relationships through responsive and knowledgeable service.
• Assist clients with coverage questions, policy changes, billing concerns, renewals, claims questions, and other insurance needs.
• Conduct annual and life-event coverage reviews.
• Educate clients regarding coverage options and risk considerations.
• Process or coordinate endorsements, renewals, cancellations, applications, and other policy transactions.
• Maintain accurate and complete client and policy documentation.
• Resolve client concerns and escalate complex matters when appropriate.

Work with Our Personal Lines Service Team

• Partner with Personal Lines service team members to provide efficient and consistent client support.
• Utilize available service resources for administrative and transactional activities while maintaining ownership of assigned client relationships.
• Provide clear and complete information when service activities are delegated.
• Assist service team members with matters requiring licensed insurance knowledge.
• Maintain responsibility for ensuring client needs, renewals, and sales opportunities are effectively managed.

Carrier, Quality & Compliance

• Maintain current knowledge of Personal Lines carrier products, appetite, underwriting requirements, and eligibility guidelines.
• Work with carrier representatives and underwriters to identify appropriate placement solutions.
• Follow Company procedures, carrier requirements, and applicable insurance regulations.
• Ensure coverage discussions, recommendations, client decisions, and declined coverage are appropriately documented.
• Maintain accurate applications, policy information, and client records.
• Identify potential coverage, documentation, underwriting, or E&O concerns and escalate issues when appropriate.
• Maintain quality and accuracy while balancing sales, renewal, and service responsibilities.

What We Are Looking For

We are looking for someone who can comfortably move between selling, advising, servicing, and retaining clients. The right person is self-directed, relationship-focused, knowledgeable about Personal Lines insurance, and capable of independently managing a book of business while identifying opportunities for growth.

Successful candidates will bring:

• Strong Personal Lines insurance knowledge.
• Consultative sales and closing skills.
• Experience managing renewals and client retention.
• Strong coverage analysis and cross-selling skills.
• Excellent client communication and relationship-management skills.
• Ability to manage multiple priorities, deadlines, renewals, service requests, and sales opportunities.
• Strong organization and attention to detail.
• Ability to work independently and remain accountable in a remote environment.
• Comfort working with agency management systems, carrier platforms, and comparative rating systems.
• A collaborative approach to working with service team members and other departments.

Qualifications

• Active Property & Casualty insurance license required.
• Texas Property & Casualty license required or must be obtained before servicing Texas clients.
• Minimum of 3 years of Personal Lines insurance experience preferred.
• Experience performing both Personal Lines sales and account management/service responsibilities strongly preferred.
• Experience with new business quoting, coverage analysis, and policy placement.
• Experience managing renewals and client retention.
• Experience working with multiple Personal Lines carriers and rating platforms.
• Experience with HawkSoft, Applied Epic, AMS360, or a comparable agency management system preferred.
• Previous experience working successfully in a remote environment is a plus.

Compensation

Base Salary: $65,000–$70,000 annually
Additional Compensation: 5% of Agency Fees Collected

This compensation structure provides the stability of a competitive base salary while rewarding the Account Executive for contributing to the growth of the West Texas Personal Lines book.

Work Location

This position offers flexibility based on the successful candidate's location:

Remote – Work remotely while supporting our West Texas Personal Lines clients and team.

Amarillo, Texas – Candidates who prefer an office environment may work on-site with our West Texas team.

Because this role may be performed remotely, candidates must be able to work independently, maintain consistent productivity and responsiveness, and maintain a professional remote work environment.

Why This Role Is Different

This isn't a traditional Personal Lines producer position, and it isn't strictly a service role. It combines the best of both.

You'll have the opportunity to sell and grow business while building lasting relationships with the clients you serve. You'll own the relationship from new business through renewal and ongoing account management, while having support from a Personal Lines service team for administrative and transactional needs.

If you're a licensed Personal Lines professional who enjoys both the sales and relationship-management sides of insurance, we'd love to hear from you.

Equal Opportunity Employer

Artemis Insurance is an equal opportunity employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Work Authorization

Applicants must be legally authorized to work in the United States. Artemis Insurance does not currently sponsor employment visas.

Ready to Join Our Team?

If you are interested in building your career with Artemis Insurance, we encourage you to apply today. As part of our hiring process, applicants must complete the Culture Index Assessment listed above. We look forward to learning more about you and how you can contribute to our growing team.