2027 Benefits Support Specialist Internship

Symetra has an exciting opportunity to join our team as a Benefits Support Specialist (BSS) Intern!

About the program

At Symetra, we share a deep commitment in bringing value to underserved communities and people and helping them take steps toward financial freedom. That's our way of describing people that can be and doing what they value. Our interns work on real, meaningful projects that contribute toward our goal, and are an important part of our Symetra community.  

Symetra's Internship Program for Summer 2027 is entirely remote. All interns will learn and work in a virtual setting. The internship duration is 12 weeks. To accommodate varying academic calendars, we offer two internship sessions, with start dates in May and June, allowing students on different semester schedules to participate. Applicants will be able to indicate their preferred session during the application process.

Your responsibilities may include

• Reviewing and organizing process documentation and job aids
• Analyzing BSS request data to identify volume trends, recurring issues, and process-improvement opportunities
• Supporting special projects and daily BSS tasks
• Helping maintain shared resources and reference materials
• Shadowing different BSS functions to understand the end-to-end process
• Assisting with appropriate administrative or operational work during busier periods
• Ideal candidates will have an interest in business operations, process improvement, and cross-functional collaboration

You will leave this internship with effective organizational, analytical, operational support, process improvement, and business operations skills; and increased knowledge of both new-business and service operations.

What we offer you

Fully remote internship - we ship you the equipment you need to enjoy work from the comfort of home.

Required education, experience and skills:

• A rising junior or senior student seeking a degree from an accredited higher education program
• Strong computer skills, especially Excel, Word, and PowerPoint
• Strong organizational and analytical skills
• Excellent written and oral communication skills
• Willingness and ability to collaborate and adapt in a fast-paced, solution-driven environment
• Ability to manage multiple priorities and work effectively in a team environment