The Fee Analyst is responsible for reviewing fee request alerts, managing charges, and maintaining accurate client fee schedules. They will communicate with client contacts to clarify information and ensure updates are implemented correctly within established timelines.
The Director of Operations Efficiency and Workflow Integrity is responsible for driving operational excellence by optimizing processes, enhancing workflow accuracy, and ensuring consistent operational integrity. They will lead a team of workflow professionals to design scalable automation solutions and partner with cross-functional leaders to identify and resolve operational gaps.
The Project Coordinator will track and manage client-dependent tasks to ensure operational requests move forward efficiently. They will act as a liaison between the Operations team and clients to gather necessary information, resolve issues, and maintain project documentation.
The Data Integrations Manager will lead implementation projects by coordinating with client IT departments and internal teams to meet project deadlines. They are responsible for documenting technical requirements and performing operational analysis using proprietary dashboards.
The AR Specialist will manage claims rejections and denials while communicating with insurance companies to resolve outstanding claims. They are responsible for processing appeals and handling daily correspondence files to ensure accurate billing.
Design, develop, and support the ingestion of bank payment and remittance files into proprietary systems. Collaborate with internal teams and trading partners to ensure accurate data exchange, mapping, and automation of payment processes.
The Provider Enrollment Supervisor manages and coordinates the daily workflow of the enrollment staff while providing guidance and mentorship. They also maintain client relationships, assist with complex alerts, and support the manager with client implementations and performance evaluations.
Responsible for processing incoming payments from insurance carriers and resolving depositing issues with banks and clients. This includes sorting daily mail, verifying cashed checks, and managing payment corrections.
Serve as the primary liaison for radiology clients to optimize Revenue Cycle Management results and provide reimbursement analysis. Advise clients on industry trends, regulatory changes, and Zotec's specialized tools to improve practice performance.
Serve as the primary liaison for assigned clients to optimize Revenue Cycle Management results and provide reimbursement analysis. Advise clients on industry trends, regulatory changes, and Zotec's specialized tools to navigate healthcare challenges.
Responsible for completing complex government and commercial payer enrollment applications for clients and physicians. The role involves maintaining necessary documentation and communicating credentialing-related claims issues to stakeholders.
The Customer Service Representative will respond to inbound patient calls regarding medical billing, insurance coverage, and payment options. They will also document interactions in patient management systems and collaborate with internal teams to resolve concerns.
