The AR Supervisor will oversee the accurate and timely processing of claims and denials while supporting the management of accounts receivable for revenue cycle clients. They are responsible for providing workflow support, training team members, and ensuring key performance indicators and client deadlines are met.
The Reconciliation Specialist is responsible for reconciling client bank accounts against daily payment postings and identifying any discrepancies. They must communicate effectively with internal teams and Client Service Managers to resolve outstanding issues before month-end.
The AR Specialist will investigate and resolve claim rejections, denials, and billing discrepancies by working directly with insurance carriers. They are responsible for managing correspondence, processing appeals, and documenting account activity within the billing system.
The Client Relationship Manager serves as the primary liaison for assigned clients to optimize Revenue Cycle Management results. They are responsible for analyzing performance metrics, conducting client meetings, and advising on industry trends and regulatory changes.
The Client Relationship Manager serves as the primary liaison for assigned clients to optimize Revenue Cycle Management results. They are responsible for analyzing performance metrics, advising on industry trends, and facilitating meetings with practice stakeholders.
The Director will lead complex accounts receivable investigations by analyzing large datasets to identify operational root causes and trends. They will translate these findings into actionable performance improvements and coordinate solutions across various internal and client-facing teams.
The Payment Posting Specialist is responsible for researching payment posting issues and ensuring accurate application of payments to patient accounts. They must maintain effective communication with banks, clients, attorneys, and insurance carriers to resolve discrepancies.
The Director of Operations Efficiency and Workflow Integrity is responsible for driving operational excellence by optimizing processes, enhancing workflow accuracy, and ensuring consistent operational integrity. They will lead a team of workflow professionals to design scalable automation solutions and partner with cross-functional leaders to identify and resolve operational gaps.
The Project Coordinator will track and manage client-dependent tasks to ensure operational requests move forward efficiently. They will act as a liaison between the Operations team and clients to gather necessary information, resolve issues, and maintain project documentation.
The AR Specialist will manage claims rejections and denials while communicating with insurance companies to resolve outstanding claims. They are responsible for processing appeals and handling daily correspondence files to ensure accurate billing.
Serve as the primary liaison for radiology clients to optimize Revenue Cycle Management results and provide reimbursement analysis. Advise clients on industry trends, regulatory changes, and Zotec's specialized tools to improve practice performance.
The Customer Service Representative will respond to inbound patient calls regarding medical billing, insurance coverage, and payment options. They will also document interactions in patient management systems and collaborate with internal teams to resolve concerns.
