Act as the first point of contact for customers by handling inquiries via phone, email, text, and chat. Troubleshoot technical issues, manage support tickets in Jira, and escalate complex problems to Tier 2 teams.
Yembo
2 Remote Job Openings at Yembo
Drive the full sales cycle from prospecting and discovery to closing new business within the insurance vertical. Collaborate with the VP of Sales and Customer Success to execute go-to-market strategies and improve the sales playbook.