Investigate suspected fraud, review transactions and customer disputes, identify fraud patterns, and help prevent financial losses while meeting service-level agreements. Communicate with customers and collaborate with the team to develop effective long-term fraud mitigation measures that preserve a positive user experience.
You will build and scale advertising systems including bidding, ranking, and auction mechanisms to help sellers grow their businesses. You will also analyze system performance and data to ensure high-quality, impactful product delivery.
The Strategic Partnerships Manager will manage a portfolio of sellers to drive sustainable growth, product adoption, and operational health. They will collaborate cross-functionally with product, marketing, and category teams to turn seller insights into actionable business strategies.
You will be responsible for redesigning and implementing the observability stack to ensure visibility into system performance and reliability at scale. This involves hands-on systems engineering, from data collection in code to processing, routing, and visualization.
The Threat Detection and Response Engineer will lead incident response efforts, conduct forensic investigations, and identify new detection opportunities to mitigate evolving cyber threats. They will also maintain the health of the SOC through metrics and reporting while collaborating with business partners to ensure rapid incident resolution.
Design and develop production algorithms and infrastructure to mitigate systemic risks and safeguard the platform. Collaborate across teams to architect event-driven pipelines that enable real-time responses to high-risk user behavior.
Design end-to-end experiences and tools to detect policy violations, reduce fraud, and manage marketplace integrity. Collaborate with cross-functional teams to translate complex risk signals into intuitive workflows for both users and internal moderators.
Design seamless payment, checkout, payout, and wallet experiences for a high-scale live commerce platform. Collaborate with cross-functional teams to translate financial and compliance requirements into intuitive user interfaces across web and mobile.
Build and scale ads products across the full stack, including bidding, targeting, and auction systems. Develop seller-facing tools and analyze system data to optimize performance and impact.
The Marketing Manager will own the growth of a specific product category in Australia by driving user acquisition and retention. This involves managing influencer partnerships, executing digital and in-person events, and optimizing paid content based on data insights.
Own the growth of the Cards & Collectibles category in Australia by driving user acquisition and retention through authentic community campaigns. Manage influencer partnerships, execute digital and in-person events, and optimize marketing playbooks using data-driven insights.
Lead the development of critical data platform systems, focusing on scalable orchestration and streaming infrastructure. You will design multi-tenant data systems and collaborate cross-functionally to ensure operational excellence and reliability.
Act as the primary advocate for the seller community by resolving issues related to payments, payouts, and shipping logistics. Collaborate with Trust & Safety and Product teams to troubleshoot complex escalations and identify opportunities to improve the seller experience.
Launch and scale a specific product category in Australia by building a robust pipeline of sellers and influencers. Drive growth through data-driven strategies and execute community-defining events to establish Whatnot's regional presence.
Launch and scale a specific product category in Australia by building a robust pipeline of sellers and influencers. Drive growth through data-driven strategies and the execution of community-defining events and activations.
Drive the engineering roadmap and execution of critical cross-functional initiatives across product, infrastructure, and AI teams. Design and improve engineering processes and planning rhythms to increase organizational velocity and unblock technical teams.
Design and build scalable backend systems to support global commerce, focusing on cross-border transactions, tax compliance, and international post-purchase experiences. Collaborate with internal teams to develop operational tooling and durable infrastructure for international marketplace operations.
Build internal AI tools, prototypes, and business workflows to integrate AI across various company teams. Define reusable patterns and shared infrastructure to scale AI value and improve organizational efficiency.
Drive hyper-growth by owning buyer acquisition and executing end-to-end marketing campaigns for priority categories. Manage influencer relationships and partner with cross-functional teams to develop high-impact community moments and product releases.
Lead and develop a team of Account Executives through coaching, call reviews, and performance feedback to drive seller acquisition. Manage day-to-day sales execution, including pipeline tracking and the implementation of sales playbooks in collaboration with leadership.
You will lead the design, development, and productionization of machine learning models to drive user acquisition, activation, and retention. You will own the full model lifecycle and collaborate with cross-functional teams to identify high-impact growth opportunities.
Staff Software Engineers will operate as technical leaders, partnering with various departments to define architectures and drive large, cross-functional initiatives involving distributed systems for live auctions, payments, search, and growth funnels. They will own ambiguous, high-leverage technical problems from start to finish, setting long-term architectural direction and raising the engineering bar through mentorship and design rigor.
