Provide technical support via email, chat, and phone to help customers with lead tracking and marketing attribution. Collaborate with the development team to document bugs and improve internal knowledge base articles.
WhatConverts
5 Remote Job Openings at WhatConverts
The Backend Engineer will enhance and scale a B2B SaaS platform for marketing attribution and lead tracking. Responsibilities include building new functionality, troubleshooting architectural challenges, and contributing to the full development lifecycle.
Provide internal IT support by managing user provisioning, SaaS tools, and troubleshooting connectivity and productivity app issues. Support security initiatives including SOC 2 compliance efforts and internal documentation while growing into AWS cloud operations.
Manage the full sales cycle from initial outreach to closing deals while maintaining a clean pipeline in the CRM. Conduct product demos that highlight ROI and collaborate with marketing to refine outbound strategies.
Lead a sales team while directly contributing to outbound sales growth. Refine sales strategies and coach team members to achieve revenue goals.
