The representative will handle incoming telephone inquiries from policyholders, providers, and agents regarding insurance policies and claims. They are responsible for accurately updating software systems, maintaining company records, and providing clear communication regarding inquiry status.
The Customer Service Representative will handle incoming telephone inquiries from policyholders, providers, and agents regarding insurance policies and claims. They are responsible for accurately updating software systems, maintaining product knowledge, and ensuring compliance with privacy regulations.
The Customer Service Representative will handle incoming telephone inquiries from policyholders, providers, and agents regarding insurance policies and claims. They are responsible for accurately updating software systems, researching records, and providing clear communication to resolve customer issues.
Provide customer service by responding to telephone inquiries from policyholders, providers, and agents regarding insurance policies. Maintain accurate records, update software systems, and ensure compliance with privacy and confidentiality regulations.
The Claims Examiner is responsible for the accurate and timely review and adjudication of long-term care claims according to policy and regulatory guidelines. This role involves processing payments or denials, managing inbound claim calls, and maintaining professional correspondence with stakeholders.
The Intake Specialist provides customer service by responding to telephone inquiries from policyholders, providers, and agents regarding insurance policies and claims. They are responsible for accurately updating software systems, maintaining company records, and ensuring compliance with privacy and confidentiality regulations.
The Claims Examiner is responsible for adjudicating health and accident claims while managing outbound calls to resolve inquiries. They must prioritize tasks to meet turnaround times and ensure all actions comply with company and HIPAA regulations.
The specialist will analyze business and EVV data to create insightful reports, dashboards, and BI solutions to support decision-making. They are responsible for monitoring compliance risks, identifying trends, and collaborating with stakeholders to optimize reporting workflows.
