The Client Care Agent acts as a liaison between clinics and clients by managing inbound and outbound calls to meet service and booking targets. They are responsible for identifying client needs, resolving concerns, and maintaining accurate medical records while ensuring a compassionate client experience.
The Marketing Coordinator will manage marketing campaigns, coordinate event support, and create engaging content across digital and traditional channels. They are responsible for translating and proofreading materials to ensure brand consistency while collaborating with internal stakeholders and veterinary practices.
