The Client Care Agent acts as a liaison between clinics and clients by managing high volumes of inbound and outbound calls. Responsibilities include booking appointments, addressing client concerns, and maintaining accurate medical records while ensuring a high standard of service.
The Client Care Agent acts as a liaison between clinics and clients by managing high volumes of inbound and outbound calls. They are responsible for meeting service levels, booking targets, and maintaining accurate medical records while providing compassionate customer service.
The Marketing Coordinator will manage marketing campaigns, coordinate event support, and create engaging content across digital and traditional channels. They are responsible for translating and proofreading materials to ensure brand consistency while collaborating with internal stakeholders and veterinary practices.
Act as a liaison between veterinary clinics and clients by managing inbound and outbound calls to meet booking targets. Ensure a smooth client experience by resolving concerns and maintaining accurate medical records.
