You will act as the primary point of contact for clients regarding financial, insurance, and pension matters across various digital channels. Your role involves providing clear, empathetic advice and actively contributing to the improvement of service processes.
You will provide individual financial and insurance consulting to clients, focusing on property insurance and financial wellbeing. You will manage customer inquiries and service processes across various communication channels while ensuring a high-quality user experience.
You will provide individual financial wellbeing and insurance consulting to employees of our clients via phone, email, and virtual channels. Additionally, you will manage service processes and contribute to the ongoing development of financial wellbeing services.
The consultant acts as a central interface between internal teams and clients to manage relationships and ensure high customer satisfaction. They are responsible for developing innovative benefit portfolios and providing strategic advice to optimize employee satisfaction programs.
The Compensation & Benefits Manager acts as a strategic partner and central interface between internal teams and clients to develop and optimize employee benefit programs. They are responsible for relationship management, needs analysis, and ensuring high service quality throughout the client lifecycle.
The Customer Care Manager acts as a central communication interface between internal teams and clients to ensure a consistent customer experience. They are responsible for building long-term relationships, analyzing client needs, and managing the implementation of benefit portfolios.
