Lead growth and execute sales strategies for Medicaid MCOs and Medicare Advantage opportunities to drive housing stability partnerships. Manage the full sales cycle from prospecting and RFP responses to contract execution and implementation handoff.
UpsideHom, Inc.
9 Remote Job Openings at UpsideHom, Inc.
Associate Director of Customer Success (Remote)
UpsideHom, Inc.
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Full Time
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9 days ago
UpsideHom, Inc.
Manage and grow relationships with a portfolio of health plan customers to ensure program performance and long-term retention. Lead business reviews, monitor account health, and identify opportunities for expansion and contract renewals.
The Founding Product Lead will own the product strategy and execution for internal operational tools and emerging customer experiences. They will translate business needs into scalable technology solutions to reduce administrative burden and improve operational efficiency.
Clinical Training & Quality Manager (Remote)
UpsideHom, Inc.
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Full Time
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16 days ago
UpsideHom, Inc.
Lead the onboarding and training for member-facing operations while building scalable training materials and SOPs. Develop and manage the quality assurance process through call audits and case reviews to ensure a consistent member experience.
Lead the onboarding and training for member-facing operations while building scalable training materials and SOPs. Develop and manage the quality assurance process through call audits and case reviews to ensure a consistent member experience.
Support the day-to-day configuration, maintenance, and improvement of the Salesforce platform, focusing on Service Cloud workflows. This includes managing user access, building reports, and creating automations to support care operations and member intake.
Lead growth and execute sales strategies for Medicaid MCOs and Medicare Advantage opportunities to drive housing stability solutions. Manage the full sales cycle from prospecting and RFP responses to contract execution and implementation handoff.
Outreach & Enrollment Specialist (Remote - United States)
UpsideHom, Inc.
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Full Time
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2 months ago
UpsideHom, Inc.
Conduct high-volume inbound and outbound outreach to referred members to explain services and drive enrollments. Manage the intake process, schedule appointments, and document all interactions accurately within Salesforce.
Member Service Representative (Remote - United States)
UpsideHom, Inc.
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Full Time
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2 months ago
UpsideHom, Inc.
Manage a caseload of members experiencing housing instability by serving as their primary point of contact and guide. Coordinate housing-related actions, conduct weekly check-ins, and use Salesforce to track progress and remove barriers to stability.
