You will be responsible for building the commercial foundation for TUI Cruises in the UK and Northern Europe, including establishing the brand and driving growth. This involves defining market entry strategies, building sales networks, and scaling a local commercial team.
You will inspire customers to book travel experiences by providing personalized sales and service via phone and chat. Additionally, you will manage booking updates and actively work to maximize customer satisfaction and sales goals.
You will provide personal sales and service to customers via phone, chat, and email while actively upselling to maximize the customer experience. Additionally, you will resolve customer issues and manage booking updates to ensure high-quality service.
Define and deliver the strategic vision and roadmap for Data Science and AI across the Marketing, Sales, and Customers organization. Lead the development and deployment of AI solutions while ensuring ethical governance and measurable business impact.
The advisor manages customer inquiries and issues related to travel bookings, including flight changes, cancellations, and overbookings. They act as the primary point of contact for customers, negotiating alternatives and providing support during crisis situations.
The role involves the hands-on configuration, enhancement, and maintenance of SAP ECC and S/4 Finance and Controlling solutions in a multinational environment. You will translate business requirements into technical SAP solutions and contribute to S/4 transformation initiatives using Agile methodology.
Act as the primary representative for Hapag-Lloyd Cruises in Southeast Germany, managing travel agency partners and driving sales growth. Responsibilities include conducting target meetings, organizing training events, and analyzing sales performance to meet revenue goals.
