You will design and implement LLM flows while managing data ingestion, database optimizations, and API design. You will also collaborate with product, engineering, and customer success teams to prioritize and deliver new features.
You will own the end-to-end relationship for a portfolio of enterprise accounts, driving adoption, retention, and expansion through strategic success planning. You will also act as the voice of the customer to internal product and engineering teams to help shape the platform's evolution.
You will partner with enterprise customers to operationalize the Trebellar platform by designing workflows and building planning scenarios that drive business decisions. Additionally, you will define engagement methodologies and playbooks to ensure long-term customer adoption and success.
You will own data ingestion and analysis while serving as the primary technical bridge between customers and the core engineering team. You will collaborate with consultants and product teams to scope, implement, and deliver custom features for enterprise clients.
You will serve as the technical backbone of the sales organization, partnering with Account Executives to lead technical discovery, demos, and security reviews. Additionally, you will own the end-to-end Proof of Concept process and define the pre-sales data validation methodology.