Conduct structured conversations with new Humana members to guide them through benefit activation modules. Maintain compliance standards while accurately documenting all member interactions and completed tasks.
TRANZACT
5 Remote Job Openings at TRANZACT
The QA Representative monitors sales and enrollment activities to ensure compliance with legal, regulatory, and carrier-specific requirements. This includes auditing call recordings and applications to verify accuracy and documenting findings with factual explanations.
Lead and scale the data engineering team to build an AI-first data platform using Databricks and PostgreSQL. Own the end-to-end strategy for data ingestion, transformation, governance, and security to support business-critical initiatives.
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT
·
Full Time
·
2 months ago
TRANZACT
Handle inbound and outbound calls to help members navigate health insurance application details and next steps. Ensure all interactions are conducted with compassion and strictly follow compliance guidelines to protect sensitive health information.
The Sales Agent contacts and qualifies prospective customers to explain and sell insurance policies based on their specific needs. They are responsible for maintaining accurate data entry, following sales scripts, and participating in ongoing performance coaching.
