TrackingTime

The role involves leading growth and marketing efforts to scale SaaS acquisition, improve lead quality, and optimize conversion funnels. You will collaborate with Sales, Product, and Customer Success teams to drive business impact through data-driven experiments and lifecycle strategies.

The role involves assisting customers with inquiries via email, chat, and social media, alongside creating support documentation and conducting online training sessions. Responsibilities also include identifying sales opportunities, collaborating with development and product teams, and participating in customer satisfaction improvement projects.