Manage and grow a portfolio of existing pharmaceutical and biotech clients by ensuring successful renewals and identifying expansion opportunities. Serve as a trusted advisor to maximize client value through close collaboration with support and professional services teams.
TOPAZ Technologies
2 Remote Job Openings at TOPAZ Technologies
Provide complex software support to biomedical research clients by resolving product issues and maintaining deep institutional knowledge of client configurations. Act as a client advocate and collaborate with development and professional services teams to ensure complete issue resolution.