The receptionist serves as the first point of contact, responsible for answering and directing phone calls, scheduling appointments, and managing mail. They also perform administrative duties such as data entry, filing, and assisting with company event organization.
The analyst will collect, clean, and analyze large datasets to identify trends and provide actionable insights for clients. They are also responsible for creating visualizations and collaborating with team members to develop data-driven strategies.
Serve as the primary virtual point of contact for customers via phone, email, and chat to resolve inquiries. Collaborate with internal departments to improve the customer experience and maintain accurate CRM records.
