The representative will respond to customer inquiries via email, phone, and chat regarding subscriptions, payments, and technical issues. They are also responsible for maintaining accurate records of interactions and escalating complex issues to senior staff.
The VP of FP&A will lead the company's financial planning architecture, including long-range strategic plans, annual operating plans, and liquidity models. They will serve as a principal analytical partner to the executive team and drive the development of the FP&A organization.
The Product Manager will own the operational execution and roadmap for gaming products while collaborating with the VP of Product to influence the broader Cowboy+ portfolio. This role involves coordinating cross-functional launches, managing vendor relationships, and ensuring high-standard performance across all digital product experiences.
