Coordinate and audit the performance of external collection agencies to ensure recovery goals and SLAs are met. Monitor regulatory compliance with CMF standards and design incentive schemes to optimize portfolio recovery.
Tenpo
26 Remote Job Openings at Tenpo
Responsible for mapping, documenting, and optimizing operational processes within the Payment Solutions area, specifically focusing on collection flows. The role ensures efficiency, traceability, and regulatory compliance to support the scaling of the neobank's credit business.
Manage high-volume transactional operations and clearing processes while building dashboards and alerts to prevent operational failures. Act as a technical reference for the operations team and identify opportunities for process automation and improvement.
Design and optimize automated data pipelines and reporting dashboards to improve the operational maturity of payment solutions. Lead innovation projects, including the implementation of AI agents for delinquency control and recovery processes.
Responsible for mapping, documenting, and optimizing operational processes within the Payment Solutions area to ensure efficiency and regulatory compliance. The role involves identifying bottlenecks, implementing process improvements, and supporting digital transformation initiatives for the neobank's credit business.
Coordinate and audit the performance of external collection agencies to ensure alignment with recovery goals and regulatory standards. Monitor SLAs, design incentive schemes, and provide detailed performance reporting to reduce portfolio delinquency.
The role focuses on managing retention and engagement through the design of complex automation journeys across own media channels. It involves establishing capping policies to protect user experience and governing the event tagging catalog for precise mobile app segmentation.
Execute core operational processes including reconciliations, billing, and collection to ensure traceability with financial partners. Identify operational inconsistencies and collaborate with internal teams to resolve them and improve inter-institutional flows.
The role focuses on managing the efficiency of the paid media budget by analyzing CAC and cost per action. Responsibilities include designing control dashboards, maintaining UTM governance, and providing analytical support for campaign optimization.
The Growth Specialist is responsible for accelerating core metrics like MAU, GPV, and Revenue through strategic analysis and continuous experimentation. They design and lead agile experimentation cycles to scale high-impact initiatives and optimize digital business opportunities.
Lead the design and operation of Tenpo's cloud platform on GCP, acting as a strategic link between development teams and infrastructure. Responsibilities include managing Infrastructure as Code, ensuring platform security/governance, and optimizing data and AI ecosystems.
Identify, analyze, and monitor technological risks to implement effective controls and regulatory reports aligned with CMF and Basel standards. Coordinate mitigation plans, maintain the risk catalog, and foster a risk-aware culture across business and support areas.
Responsible for managing end-to-end strategic procurement processes, including vendor negotiation and comparative commercial analysis. The role focuses on implementing SAP Ariba, ensuring cost efficiency, and managing third-party risks within a regulated neobank environment.
Responsible for identifying, measuring, and monitoring market, liquidity, and counterparty risks to ensure financial stability within regulatory limits. This includes developing risk models, preparing regulatory reports for the CMF, and executing stress testing scenarios.
Support the identification, analysis, and monitoring of technological risks to implement effective controls and regulatory reports. Coordinate mitigation plans and maintain the risk catalog in alignment with CMF and Basel standards.
Support the management, monitoring, and reporting of technological and operational incidents while ensuring alignment with CMF regulations. Develop and maintain the Business Continuity Management System, including BCP, DRP, and BIA processes.
Manage and evolve cross-functional technical services and architecture standards to ensure scalable and secure foundations across all product verticals. Lead an agile squad to deliver platform roadmaps while ensuring alignment with security, availability, and regulatory standards.
Design, implement, and monitor advanced quantitative models to manage financial, credit, operational, and market risks. Ensure all models comply with CMF regulations and Basel standards while collaborating with business and data science teams.
Design and execute the digital presence across key social platforms to build an active community and increase brand visibility. This includes managing the editorial calendar, monitoring metrics, coordinating with creative teams, and ensuring regulatory compliance.
Design and optimize collection strategies across different delinquency segments to maximize recovery ratios and efficiency. Monitor external collection agencies via KPIs and collaborate with Risk and Product teams to align strategies with credit policies.
Design and optimize collection strategies across different delinquency segments to maximize recovery ratios and efficiency. Monitor external collection agencies via KPIs and collaborate with Risk and Product teams to align with credit policies.
Design, build, and ensure the scalability of data infrastructure on Google Cloud Platform using Infrastructure as Code. Lead the technical architecture of pipelines, optimize platform performance, and manage data processing under high quality and security standards.
Design, implement, and monitor advanced quantitative models to manage financial, credit, operational, and market risks. Ensure all models comply with CMF regulations and Basel standards while collaborating with business and data science teams.
The role focuses on analyzing the impact of product features through causality and incrementality experiments to inform the product roadmap. It also involves designing strategic dashboards, managing customer journey tagging, and promoting a data-driven culture across the organization.
The analyst will serve as the analytical engine for credit strategy by transforming complex data into tactical decisions to expand the portfolio safely. Responsibilities include monitoring risk profiles, optimizing credit segments, and collaborating with product and data teams to refine origination rules.
The Junior Accounting Analyst will be key in preparing and consolidating financial statements and management reports, ensuring compliance with applicable accounting and regulatory standards. This role involves collaborating with various internal areas to gather and validate accounting information.
