Act as the first point of contact for customers to assist with basic queries, onboarding, and troubleshooting. Document common issues and escalate complex technical queries to senior support or engineering teams.
Tekhqs
2 Remote Job Openings at Tekhqs
Serve as the first point of contact for customers to assist with onboarding, setup, and troubleshooting of trucking software and ELD devices. Document common issues and escalate complex technical problems to the engineering teams.