Fraud Data Analyst
Proactively monitor and investigate threats across the customer base to ensure secure payment processes. Collaborate with research and R&D teams to turn findings into actionable remediation plans and product improvements.
Talent First
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Lead Retention Specialist
The Lead Retention Specialist will manage the customer retention process by negotiating solutions to refund requests and recovering overdue payments. They will also analyze retention metrics to develop strategies that improve customer loyalty and reduce financial losses.