The Technical Product Manager will own the end-to-end lifecycle of subscription products, from launch to scaling and localization. They will collaborate with leadership and acquisition teams to analyze funnel performance and drive data-informed product decisions.
Proactively monitor and investigate threats across the customer base to ensure secure payment processes. Collaborate with research and R&D teams to turn findings into actionable remediation plans and product improvements.
The Lead Retention Specialist will manage the customer retention process by negotiating solutions to refund requests and recovering overdue payments. They will also analyze retention metrics to develop strategies that improve customer loyalty and reduce financial losses.
