Syssero

The Account Manager is responsible for maintaining strong client relationships to ensure high satisfaction and optimize value. Key duties include managing contracts, overseeing budgets, driving revenue retention, and aligning strategic roadmaps with client business objectives.

Serve as a functional SME to advise, design, configure, and test Workday solutions, specifically focusing on Advanced Compensation and Benefits. Manage client cases, lead process design sessions, and provide training and knowledge transfer to ensure successful system deployment.

Lead the design, configuration, and deployment of scalable Workday HCM solutions while serving as a trusted advisor to clients. Manage end-to-end implementation lifecycles, from translating business requirements to ensuring successful production go-lives.

The consultant will support the design, development, and deployment of Workday integrations while participating in training to obtain certifications. They will also collaborate with clients to troubleshoot technical solutions and document integration specifications.

The consultant will support the configuration, testing, and deployment of Workday solutions while collaborating with clients to gather requirements and provide post-deployment support. They will also participate in solution design, data validation, and user training activities under the guidance of senior consultants.